JACQUELINE OYEWOLE
Morden
Summary
Dynamic and detail-oriented Administrative Professional with over 15 years of experience in coordinating technical projects, managing administrative operations, and improving organizational efficiency. Proven track record in managing complex technical systems, facilitating team collaboration, and streamlining processes to enhance productivity. Adept at delivering high-quality support to senior executives and cross-functional teams. Strong expertise in project coordination, financial oversight, IT support, and compliance, with a commitment to delivering timely and accurate results in fast-paced environments.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
TECHNICAL ADMINISTRATIVE CO-ORDINATOR
Citi Bank
Canary Wharf, London
8 2022 - 09.2024
- Assisted with the technical relocation of 9,000+ employees across multiple sites, overseeing all IT equipment procurement, and ensuring seamless integration of technical infrastructure.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Provided exceptional administrative support to executive staff members through meticulous organizational skills and attention to detail.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts
COORDINATOR SPECIALIST
Bright Horizons
Fulham, London
11.2021 - 07.2022
- Liaised with global stakeholders to support internal website creation and software testing, providing user-friendly solutions tailored to clients individual requirements.
DESKSIDE SUPPORT TECHNICIAN
S&P Global
Canary Wharf, London
01.2020 - 09.2021
- Provided IT support for over 5,000 users, troubleshooting technical issues and managing user accounts to ensure optimal system functionality.
ADMINISTRATIVE MANAGING COORDINATOR
The Priory Hospital
Wimbledon
01.2019 - 01.2020
- Managed daily administrative operations, including finance, payroll, and vendor contracts, while overseeing compliance with healthcare regulations.
TECHNICAL TRAINER AND REPRESENTATIVE
Royal Bank of Scotland
10.2015 - 12.2018
- Developed and delivered IT training programs, improving staff productivity and technical proficiency through classroom sessions, webinars, and e-learning platforms.
TECHNICAL SUPPORT ANALYST
Nissan Motors
06.2012 - 08.2015
- Provided helpdesk support to internal and field staff, troubleshooting software and hardware issues and contributing to system reporting.
Education
A Levels -
La Retraite Secondary School
Quantitative Methods - undefined
South Thames College
Skills
Project Management & Coordination
Executive Support
Data Analysis & Reporting
Procurement & Vendor Management
Process Improvement & Efficiency Optimization
Budgeting & Financial Management
Team Leadership & Training
Advanced IT & Technical Support: Windows 10/11, MS Office 365, Excel, SharePoint, Active Directory, Azure, Salesforce, ServiceNow, Symantec Enterprise Vault, Cisco VPN, Zendesk
Compliance & Auditing: Cyber Security, GDPR, Safeguarding
Expertise in managing confidential information and ensuring data privacy
Strong communication and organisational skills with a focus on multi-tasking and meeting deadlines
Proficient in utilizing a wide range of software and technology to streamline processes and improve productivity
Certification
NCFE Level 2 Certificate in Principles of Cyber Security
Timeline
COORDINATOR SPECIALIST
Bright Horizons
11.2021 - 07.2022
DESKSIDE SUPPORT TECHNICIAN
S&P Global
01.2020 - 09.2021
ADMINISTRATIVE MANAGING COORDINATOR
The Priory Hospital
01.2019 - 01.2020
TECHNICAL TRAINER AND REPRESENTATIVE
Royal Bank of Scotland
10.2015 - 12.2018
TECHNICAL SUPPORT ANALYST
Nissan Motors
06.2012 - 08.2015
TECHNICAL ADMINISTRATIVE CO-ORDINATOR
Citi Bank
8 2022 - 09.2024
A Levels -
La Retraite Secondary School
Quantitative Methods - undefined
South Thames College