Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Jacqueline Munro

Rushden,Northamptonshire

Summary

Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Compassionate healthcare professional with experience providing quality patient support. First Aid and CPR trained. Conscientious Care Assistant providing compassionate care and support to patients in [Type] settings. Improves daily life through considered assistance in daily tasks, promoting optimum wellbeing and comfort at all times. Caring [Job Title] with background in basic patient care and ward support. Experienced in managing supplies, cleaning surfaces and replenishing linens for patient needs. Trained in personal hygiene support and first aid.

Overview

38
38
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Night support worker

Northamptonshire carers
Northamptonshire
08.2023 - 01.2024

assisting clients on discharges from hospital or respite for the family, working with the client for 5 nights, writing care plans, logging all aspects of the night on care plan and portable system, reporting back to the office if extra help was need or if they were ok to be discharged

  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Positioned, lifted and transported patients with limited mobility.

Passenger assistant

souls coaches
Rushden
09.2023 - 12.2023

this was a temporary position just being on the coach with school children picking up and taking to and from school.This was temp while the driver was awaiting his DBS

not working

none
Rushden
09.2022 - 09.2023

i was not working during this period i was helping my mum after my dad had a stroke to enable him to stay at home

HCA

NHFT Trust
Wellingborough
02.2018 - 09.2022

HCA on a hospital ward based unit for stroke and rehabilitation unit,all aspects of care from washing and showering, to taking patients to the toilet, assisting with eating and drinking, following patients care plans for each patient and updating there care plans on NHS system one.sometimes escorting patients from the hospital with patient transport to various hospitals for appointments.taking blood pressures, weighing patients, and hoisting patients if needed

Domestic housekeeper

NHFT Trust
Wellingborough
01.2016 - 02.2018

Domestic on a ward based stroke and rehabilitation ward.cleaning of all wards toilets, clinical areas, emptying clinical waste and rubbish, mopping, hoovering, filling soap dispensers, any task that was required.

  • Reported damages and breakages, promptly repairing items and arranging replacements.
  • Maintained plentiful cleaning supplies to meet operational requirements.
  • Hand dusted and wiped clean furniture, fixtures and window sills, producing spotless results.
  • Cleaned and disinfected spaces to minimise risk of illness and cross contamination.
  • Used specialist chemicals and equipment to remove stains from carpets, curtains and furniture.
  • Executed regular deep cleans for optimal health and hygiene.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Carefully handled and disposed of toxic products for continued compliance with COSHH regulations.

Cleaner supervisor

Mite Facilities Management
rushden
01.2016 - 02.2017

cleaning supervisor at work and pensions,in charge of six cleaners doing time sheets, ordering stock, ensuring all cleaning tasks were completed by all staff members on each floor, assisting in cleaning if any staff members were absent, also cleaner at wellinbbough police station custody. keyholder to Lloyd's bank and TSB bank, duties to clean all areas of the bank ,alarm setting and locking buildings

  • Inspected cleaning quality to achieve pristine standards.
  • Met health and hygiene regulations through rigorous cleaning rotas.
  • Stored and disposed of cleaning products and chemicals safely.
  • Coordinated staff rotas to build hardworking teams, strategically delegating tasks to maximise efficiency.
  • Scheduled work shifts to meet cleaning needs and staffing requirements.
  • Guided staff to handle chemical solutions in line with COSHH.

Ward hostess

Northampton Hospital
Northampton
03.2012 - 01.2014
  • Recorded food temperatures at ward level and complied with all food hygiene standards.
  • Replenished patient water jugs regularly throughout day to help maintain good hydration.
  • Collated patient menu choices and prepared trays for meal service.
  • Washed up patients crockery, disposing of waste appropriately.
  • Maintained high standards of cleanliness and hygiene to safeguard patients and staff.
  • Provided patients with hot and cold beverages proactively to help keep patients comfortable.
  • Served patient meals at designated times to maintain optimum patient health.
  • Kept knowledge of patients dietary needs to assist patient recovery.

cleaner self employed

self
northampton
02.1998 - 02.2012
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Vacuumed carpeted areas and mopped hard floors.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Emptied and cleaned trash cans following procedures.
  • Followed health and safety standards governing correct use of chemicals.
  • Polished glass, mirrors and metal items to attractive shine.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Spot cleaned and sanitised high-touch areas.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Wiped down fixtures to remove built-up dust and maintain appearance.
  • Achieved spotless results within working timeframes to meet client needs.
  • Correctly used colour-coded equipment.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.

stay at home parent

me
Northampton
05.1986 - 03.1998

stay at home parent with 3 children

Education

GCSEs -

Chichele Girls School
Rushden, Northamptonshire
09.1981 - 06.1986

Skills

  • Person-centred care plans
  • First Aid
  • Elderly care
  • Patient handling and positioning
  • Personal care assistance
  • Calm under pressure
  • Basic life support
  • Nutrition management
  • Clinical waste disposal
  • Patient safeguarding
  • Pressure area care
  • Housekeeping
  • Safeguarding knowledge
  • Personal care
  • Mobility support
  • Infection prevention and control
  • Cultural awareness
  • Patient relationship building
  • Dementia awareness
  • Medication Administration
  • Care management
  • Patient transport
  • Meal preparation
  • End Of Life Care
  • Infection prevention
  • Disability Care
  • Care plan management
  • Rehabilitation support
  • Feeding and meal support
  • Mobility aids knowledge
  • Health and Safety Compliance
  • Patient observations

Affiliations

  • enjoy reading, cooking, learning new skills, walking,gardening

Certification

Mental Health Aware Certificate MHFA england

Suicide,Self Harm Awareness&Rescue from Ligature Training Tidal Training

QNUK Level 3 in Emergency First Aid at Work

Care Certificate NHFT Trust


Timeline

Passenger assistant

souls coaches
09.2023 - 12.2023

Night support worker

Northamptonshire carers
08.2023 - 01.2024

not working

none
09.2022 - 09.2023

HCA

NHFT Trust
02.2018 - 09.2022

Domestic housekeeper

NHFT Trust
01.2016 - 02.2018

Cleaner supervisor

Mite Facilities Management
01.2016 - 02.2017

Ward hostess

Northampton Hospital
03.2012 - 01.2014

cleaner self employed

self
02.1998 - 02.2012

stay at home parent

me
05.1986 - 03.1998

GCSEs -

Chichele Girls School
09.1981 - 06.1986
Jacqueline Munro