Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Jacqueline Mele

Stourbridge,West Midlands

Summary

Compassionate and dedicated almost-qualified Adult Nurse with extensive experience in the health and social care sector, bringing over twenty years of hands-on patient care across diverse clinical and community settings. Proven ability to deliver high standards of person-centred care, support multidisciplinary teams, and communicate effectively with patients, families, and colleagues. Skilled in clinical observations, medication administration (under supervision), wound care, and infection prevention. Adept at maintaining accurate documentation and upholding patient dignity, safety, and confidentiality at all times. Now transitioning into a qualified nursing role, I am committed to continuous professional development and delivering safe, evidence-based nursing care that promotes recovery and enhances quality of life.

Overview

42
42
years of professional experience

Work history

Volunteer sales assistant

Wild Achers Charity Shop
Cradley Heath, Sandwell
09.2018 - 07.2022
  • Performed price checks promptly addressing customer concerns about accuracy.
  • Maintained cleanliness of store, resulting in an enjoyable shopping environment.
  • Handled delicate merchandise carefully, preventing damage or loss from mishandling.
  • Processed returns and exchanges with minimal fuss for satisfied customers.
  • Handled cash transactions to ensure smooth checkout process.
  • Enhanced customer experience with warm, friendly interactions.

Unemployed

Unemployed
Stourbridge, Dudley
07.2016 - 07.2018

Senior childcare worker

Dudley Council
Brierley Hill, Dudley
04.2006 - 06.2016
  • Improved child confidence by providing emotional support and encouragement.
  • Assisted children with homework to enhance academic performance.
  • Observed child behaviour and responded appropriately to ensure well-being.
  • Supported children's personal needs to foster self-reliance and independence.
  • Contributed to team meetings for enhanced coordination of care.
  • Managed conflicts amongst children effectively, instilling understanding of respect and cooperation.
  • Facilitated group games, fostering social interaction and teamwork skills.

Assistant manager

Motivations LTD
Dudley, west midlands
02.2002 - 04.2006
  • Created a positive work environment, resulting in higher employee morale.
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Coordinated with management on operational issues providing solutions for better efficiency.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Conducted team meetings on a regular basis, promoting open communication within the team.

Personal care assistant

Mary Scott
Pedmore, Dudley
05.1994 - 01.2002
  • Assisted patients with daily living activities to improve their lifestyle quality.
  • Liaised with healthcare professionals regarding patient's progress or changes in condition.
  • Assisted with mobility for increased independence.
  • Handled laundry and housekeeping tasks for a clean living space.
  • Enhanced patient comfort by providing personal care services including bathing, grooming and feeding.
  • Prepared meals according to dietary requirements, maintained good nutrition.
  • Established rapport with patients, made them feel secure and cared-for.
  • Administered medication as prescribed for better health management.

Supervisor

R C Munslow
Lye, Dudley
01.1990 - 05.1994
  • Encouraged open dialogue amongst team members, promoted an inclusive work environment.
  • Managed daily operations to increase productivity.
  • Ensured smooth operations with regular maintenance checks.
  • Fostered a positive work culture to boost employee morale.

Live-Out nanny

Judy Easterly
Atlanta Georgia USA
07.1984 - 12.1989
  • Worked closely with parents on discipline strategies consistent with home values.
  • Ensured dietary requirements were met, preparing nutritious meals and snacks.
  • Performed light housekeeping duties related to child's needs.
  • Offered emotional support during difficult moments, promoting positive behaviour.
  • Built strong rapport with children providing a secure attachment figure.
  • Adhered to safety guidelines preventing accidents or injuries.

Sales assistant

T H Jarrett
Lye, Dudley
06.1980 - 06.1984
  • Managed till operations smoothly, reducing waiting time for customers.
  • Improved customer service by efficiently handling queries and complaints.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.

Education

BNurs (Hons) Adult Nursing - Adult nursing

University of Wolverhampton
Wolverhampton
09.2022 -

NVQ Level 4 - Adult Social Care

University of Wolverhampton
Wolverhampton
01.2005 - 01.2006

NVQ Level 3 - Children and young people

Dudley College of Technology
Dudley
04.2003 - 04.2004

Skills


  • Interprofessional collaboration
  • Therapeutic relations
  • Home visits competence
  • Empathic communication
  • Ethical practice
  • Professionalism in healthcare
  • Medication Administration
  • Patient assessment

Affiliations

  • meditation, walking outdoors, my pets, socialising with friends, holiday home and abroad and reading

Timeline

BNurs (Hons) Adult Nursing - Adult nursing

University of Wolverhampton
09.2022 -

Volunteer sales assistant

Wild Achers Charity Shop
09.2018 - 07.2022

Unemployed

Unemployed
07.2016 - 07.2018

Senior childcare worker

Dudley Council
04.2006 - 06.2016

NVQ Level 4 - Adult Social Care

University of Wolverhampton
01.2005 - 01.2006

NVQ Level 3 - Children and young people

Dudley College of Technology
04.2003 - 04.2004

Assistant manager

Motivations LTD
02.2002 - 04.2006

Personal care assistant

Mary Scott
05.1994 - 01.2002

Supervisor

R C Munslow
01.1990 - 05.1994

Live-Out nanny

Judy Easterly
07.1984 - 12.1989

Sales assistant

T H Jarrett
06.1980 - 06.1984
Jacqueline Mele