Jacqueline Mele
Stourbridge,West Midlands
Summary
Compassionate and dedicated almost-qualified Adult Nurse with extensive experience in the health and social care sector, bringing over twenty years of hands-on patient care across diverse clinical and community settings. Proven ability to deliver high standards of person-centred care, support multidisciplinary teams, and communicate effectively with patients, families, and colleagues. Skilled in clinical observations, medication administration (under supervision), wound care, and infection prevention. Adept at maintaining accurate documentation and upholding patient dignity, safety, and confidentiality at all times. Now transitioning into a qualified nursing role, I am committed to continuous professional development and delivering safe, evidence-based nursing care that promotes recovery and enhances quality of life.
Overview
42
42
years of professional experience
Work history
Volunteer sales assistant
Wild Achers Charity Shop
Cradley Heath, Sandwell
2018.09 - 2022.07
- Performed price checks promptly addressing customer concerns about accuracy.
- Maintained cleanliness of store, resulting in an enjoyable shopping environment.
- Handled delicate merchandise carefully, preventing damage or loss from mishandling.
- Processed returns and exchanges with minimal fuss for satisfied customers.
- Handled cash transactions to ensure smooth checkout process.
- Enhanced customer experience with warm, friendly interactions.
Unemployed
Unemployed
Stourbridge, Dudley
2016.07 - 2018.07
Senior childcare worker
Dudley Council
Brierley Hill, Dudley
2006.04 - 2016.06
- Improved child confidence by providing emotional support and encouragement.
- Assisted children with homework to enhance academic performance.
- Observed child behaviour and responded appropriately to ensure well-being.
- Supported children's personal needs to foster self-reliance and independence.
- Contributed to team meetings for enhanced coordination of care.
- Managed conflicts amongst children effectively, instilling understanding of respect and cooperation.
- Facilitated group games, fostering social interaction and teamwork skills.
Assistant manager
Motivations LTD
Dudley, west midlands
2002.02 - 2006.04
- Created a positive work environment, resulting in higher employee morale.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Delegated tasks to team members efficiently improving overall productivity.
- Conducted team meetings on a regular basis, promoting open communication within the team.
Personal care assistant
Mary Scott
Pedmore, Dudley
1994.05 - 2002.01
- Assisted patients with daily living activities to improve their lifestyle quality.
- Liaised with healthcare professionals regarding patient's progress or changes in condition.
- Assisted with mobility for increased independence.
- Handled laundry and housekeeping tasks for a clean living space.
- Enhanced patient comfort by providing personal care services including bathing, grooming and feeding.
- Prepared meals according to dietary requirements, maintained good nutrition.
- Established rapport with patients, made them feel secure and cared-for.
- Administered medication as prescribed for better health management.
Supervisor
R C Munslow
Lye, Dudley
1990.01 - 1994.05
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Managed daily operations to increase productivity.
- Ensured smooth operations with regular maintenance checks.
- Fostered a positive work culture to boost employee morale.
Live-Out nanny
Judy Easterly
Atlanta Georgia USA
1984.07 - 1989.12
- Worked closely with parents on discipline strategies consistent with home values.
- Ensured dietary requirements were met, preparing nutritious meals and snacks.
- Performed light housekeeping duties related to child's needs.
- Offered emotional support during difficult moments, promoting positive behaviour.
- Built strong rapport with children providing a secure attachment figure.
- Adhered to safety guidelines preventing accidents or injuries.
Sales assistant
T H Jarrett
Lye, Dudley
1980.06 - 1984.06
- Managed till operations smoothly, reducing waiting time for customers.
- Improved customer service by efficiently handling queries and complaints.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Education
BNurs (Hons) Adult Nursing - Adult nursing
University of Wolverhampton
Wolverhampton 2022.09 -
NVQ Level 4 - Adult Social Care
University of Wolverhampton
Wolverhampton 2005.01 - 2006.01
NVQ Level 3 - Children and young people
Dudley College of Technology
Dudley 2003.04 - 2004.04
Skills
- Interprofessional collaboration
- Therapeutic relations
- Home visits competence
- Empathic communication
- Ethical practice
- Professionalism in healthcare
- Medication Administration
- Patient assessment
Affiliations
- meditation, walking outdoors, my pets, socialising with friends, holiday home and abroad and reading
Timeline
BNurs (Hons) Adult Nursing - Adult nursing
University of Wolverhampton
2022.09 -
Volunteer sales assistant
Wild Achers Charity Shop
2018.09 - 2022.07
Unemployed
Unemployed
2016.07 - 2018.07
Senior childcare worker
Dudley Council
2006.04 - 2016.06
NVQ Level 4 - Adult Social Care
University of Wolverhampton
2005.01 - 2006.01
NVQ Level 3 - Children and young people
Dudley College of Technology
2003.04 - 2004.04
Assistant manager
Motivations LTD
2002.02 - 2006.04
Personal care assistant
Mary Scott
1994.05 - 2002.01
Supervisor
R C Munslow
1990.01 - 1994.05
Live-Out nanny
Judy Easterly
1984.07 - 1989.12
Sales assistant
T H Jarrett
1980.06 - 1984.06