JACQUELINE GOLDENSTEIN
London,ENG
Summary
Proactive and dedicated individual with strong organisational and communication skills, combined with keen ability for problem-solving and multitasking. Highly skilled in managing schedules and coordinating meetings, with talent for maintaining confidentiality and supporting senior executives. Poised to enhance office efficiency and support leadership through exceptional administrative capabilities.
Overview
21
21
years of professional experience
Work History
Personal Assistant to the Director Part-Time
ICPG Charity
London, England
10.2024 - Current
- Providing comprehensive personal assistance to the Director of a charity
- Administration
- Noted minutes during meetings, providing accurate records thereof.
- Facilitated smooth workflow by handling ad-hoc requests promptly and accurately.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Coordinated events by managing budget, logistics and event support.
- Scheduled meetings, conferences and appointments.
- Created expense reports with matching receipts.
Freelance Personal Assistant to the Directors
Flask Hill Consultancy
London, England
10.2024 - Current
- Comprehensive personal assistance for a start-up
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Drafted documents and reports for management review.
- Created expense reports with matching receipts.
- Prepared professional business correspondence on behalf of senior staff and organisation.
- Scheduled meetings, conferences and appointments.
- Managed confidential documents, ensuring complete privacy.
- Prioritised tasks effectively to meet strict deadlines.
- Sorted incoming mails for swift response times.
- Devised filing systems that increased office organisation levels.
Executive Assistant and Office Manager
The Sports PR Company Ltd
03.2024 - 08.2024
- Providing comprehensive executive assistance to a C-suite executive/director
- Managing an office including liaising with service providers
- Diary management: arranging meetings, booking appointments, and making reservations
- Coordinating travel arrangements, including visa applications, hotel bookings and airport transfers
- Acting as first point of contact
- Liaising with clients and accountants
- Coordinating legal document signatures
- Administration support
- Invoicing, bookkeeping, processing bills and payments
- Monitoring and responding to emails swiftly
- HR duties: onboarding, off-boarding, holiday and sick leave etc
- Managing junior staff and general team support
- Maintained an up-to-date database ensuring easy retrieval of information when required.
- Handled confidential documents securely maintaining privacy and trustworthiness within the firm.
- Liaised with IT department to rectify technical issues promptly.
- Handled incoming correspondence, resulting in timely responses and decision-making.
Executive Assistant and Office Manager
Anthony Julius, C-Suite Executive Private
London, CMD
04.2014 - 03.2024
- Providing comprehensive executive assistance to a high-profile Lawyer and his family
- Diary management: booking appointments, meetings and making reservations
- Coordinating travel arrangements, including visa applications, passport renewal, hotel bookings, airport transfers, and tour guides
- Responsible for bookkeeping and accounts preparation, processing bill payments and creating invoices
- Working with accountants to ensure the completion of personal and business tax returns
- Liaising with clients and professionals including lawyers, consultants, architects, designers, project managers, and estate agents on behalf of the client
- Managing an office, household and properties including overseeing the work of staff members, housekeepers and contractors
- Providing personal and team support with administration including document and spreadsheet creation and presentations and research
- Ensuring all materials are available for meetings, creating agendas and taking notes
- Checking and opening mail, enabling prompt response to correspondence, bills, and invoices
- Assisting in the coordination of parties and events
Personal Assistant
Red Desk Virtual Assistance
London
07.2012 - 12.2023
- With a wealth of experience across various industries, I provide comprehensive support to C-Suite executives and high-profile individuals
- My initiative-taking approach and attention to detail allow me to handle diverse responsibilities while maintaining the utmost discretion
- I thrive on taking the initiative to anticipate needs and resolve challenges before they arise
- Whether managing an office, consulting with professionals, or coordinating intricate travel plans, I am dedicated to delivering exceptional service and exceeding expectations
- KEY ACHIEVEMENTS
- Office setup: Spearheaded the successful setup of multiple offices, ensuring alignment with business growth goals and operational needs
- Hiring and onboarding: Recruited and onboarded junior staff and managing offices
- Supporting a startup: Played a pivotal role in the early stage and growth of a professional consultancy
- Designed and implemented core operational processes including HR, financial other professional services, Providing personal assistance and business support to individuals and small businesses
- Social media management and Word Press website updates
- Coordinating flights, accommodation, and travel arrangements, maintaining strict compliance with budgets and schedules
- Document data, update, and store records on a database
- Assisting with the planning and implementation of a variety of event types including international weddings, small festivals, birthday parties, ensuring smooth operations throughout
- Assisting project managers and interior designers with various projects
- Creating Powerpoint presentations
- Providing concierge services
Personal Assistant
Film Industry
06.2004 - 04.2012
- To Directors Terence Malick and Paul Verhoeven, Producers Sarah Green and Trish Hoffman on film projects shot in the UK
- Providing personal assistance and office management to a Director of Animation
- Production assistant and floor runner experience across different film projects
Freelance Personal Assistant
Actor
London, England
07.2012 - 12.2023
- Providing personal assistance to an actor and his wife
- Researching holiday destinations, coordinating flights, accommodation, and travel arrangements
- Research for diverse projects
- Preparation of expense summary for accounting purposes
- Summarizing data on Excel spreadsheets
- Planning parties
- Overseeing the main property whilst family travelled
Education
Level 2 Certification in Bookkeeping : Accountancy -
ICS Learn
04.2004
Film Theory Certificate - Film Studies
Birbeck
London04.2004
Skills
- Executive support
- Calendar and diary management
- HR Experience
- Office and property management
- Travel co-ordination
- Office administration
- Financial administration including invoicing and chasing payments
- Bookkeeping: Xero, Clearbooks, Sage
- Research
- Event coordination
- Social Media and Wordpress
- Microsoft packages
- Dropbox, OneDrive, Share Point
- Discretion handling
- Meeting coordination and facilitation
- Report preparation
Interests
HOBBIES AND INTERESTS
, Diploma Certification : Film Theory
Birkbeck, University of London - London, ENG
Art, Theatre, Film, Music, Culture, Literature, Music, Travel, Yoga and Scuba Diving
Timeline
Personal Assistant to the Director Part-Time
ICPG Charity
10.2024 - Current
Freelance Personal Assistant to the Directors
Flask Hill Consultancy
10.2024 - Current
Executive Assistant and Office Manager
The Sports PR Company Ltd
03.2024 - 08.2024
Executive Assistant and Office Manager
Anthony Julius, C-Suite Executive Private
04.2014 - 03.2024
Freelance Personal Assistant
Actor
07.2012 - 12.2023
Personal Assistant
Red Desk Virtual Assistance
07.2012 - 12.2023
Personal Assistant
Film Industry
06.2004 - 04.2012
Film Theory Certificate - Film Studies
Birbeck
Level 2 Certification in Bookkeeping : Accountancy -
ICS Learn
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