Jacqueline Cooney
Birchington,Kent
Summary
Motivated Warehouse Supervisor with 11 years of experience leading productive and profitable teams. Diligently manages inventory and fulfilment targets to maximise sales. I'm a reliable professional with motivational and aspirational outlook, well-suited for Warehouse Supervisor role. Excels in management and team leadership, combined with strong organisational and communication skills. Capable of driving operational efficiency and fostering collaborative work environment. With knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Warehouse supervisor
Russell & Bromley
Bromley, Kent
10.2013 - 11.2024
- Maintained warehouse layout and organisation for maximum efficiency.
- Ensured safety regulations compliance by conducting regular inspections.
- Managed up to 40 staff members to maintain optimal productivity levels.
- Coordinated incoming goods, ensuring accuracy in inventory management.online
- Ensured customer satisfaction by promptly picking and packing online orders.
- Enhanced team productivity by assisting colleagues during peak times.
- Assisted with inventory checks, ensuring accurate stock levels at all times.
- Prioritised urgent orders to meet tight deadlines and maintain customer satisfaction.
- Demonstrated excellent organisational skills by keeping work area neat and orderly.
- Managed returns and exchanges swiftly, resulting in positive customer feedbacks.
- Managed phone calls, resulting in effective communication flow within the company.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Delivered front of house duties with warm and professional manner.
- Delivered Health & Safety training to staff using online classroom management.
Waitress assistant
Olas
Nerja, Malaga
03.2011 - 08.2013
- Enhanced customer service by promptly taking orders and delivering food.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Collaborated with team to provide efficient service during peak hours.
- Facilitated smooth operations by setting up tables and booths.
- Streamlined order placements with clear communication to kitchen staff.
- Ensured customer satisfaction by addressing queries and complaints promptly.
Sale assistant
Cascade
Nerja, Malaga
08.2009 - 03.2011
- Boosted store reputation with excellent customer service skills.
- Dealt with returns, ensuring customer satisfaction.
- Maintained tidy sales floor to enhance shopping experience.
- Provided product knowledge to customers for informed purchases.
- Handled cash transactions accurately, maintaining financial integrity.
- Upheld company policies whilst interacting with customers and colleagues.
- Operated till systems correctly, ensuring accurate transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Education
O levels - School
Prendergast Grammar
Catford, Lewisham 09.1971 - 07.1976
Skills
- Customer service
- Telephone etiquette
- Visitor management
- Multitasking efficiency
- Reception area maintenance
- Time management
- Cash handling
- Stock management
- Product knowledge
Timeline
Warehouse supervisor
Russell & Bromley
10.2013 - 11.2024
Waitress assistant
Olas
03.2011 - 08.2013
Sale assistant
Cascade
08.2009 - 03.2011
O levels - School
Prendergast Grammar
09.1971 - 07.1976
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