Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Jacqueline Bell

Dumfries,Dumfriesshire

Summary

I currently work as a dental health officer in the NHS and have 10 years of experience in supporting a diversity of people though a sometimes complex and uncertain journey.

Excellent Customer Service has always been at the forefront of my processional journey and I am consistently committed to delivering positive outcomes for all.

Results have shown that I demonstrate strong communication and interpersonal skills in all areas of my role.

With my extensive experience of people centered roles and a passion for supporting people I feel i could be a valuable addition to your team and would appreciate the opportunity to contribute my strengths and continue to grow within your forward thinking organisation.

Overview

27
27
years of professional experience
2
2
years of post-secondary education

Work history

Dental Health Officer

NHS Dumfries and Galloway
Dumfries, Dumfries and Galloway
11.2014 - Current
  • Delivering all aspects of the National Childsmile programme within Dumfries and Galloway.
  • Establishing working relationships with a diverse range of families, professionals and wider community groups to effectively improve the oral health of children and young people.
  • Providing tailored support to all families on their dental journey thus ensuring good oral health practice.
  • Identifying needs and sign posting to other relevant services including safe guarding matters.
  • Attending and reporting to Child plan Meetings.
  • Establishing and monitoring safe toothbrushing routines and delivering oral health education within local educational establishments as per the national programme guidelines.
  • Administrative duties for the application of Fluoride Varnish within schools and nurseries. This includes obtaining and accurately recording written consent and updated medical history.
  • Supporting and reassuring children through the application of Fluoride Varnish .
  • Recording and updating all interventions and relevant data, with attention to detail, on both local and national NHS software packages .

Bank Cashier

TSB Bank
Dumfries, Dumfries and Galloway
02.2011 - 08.2014

Cashier

  • Promoting and advising bank products and services to meet the customers need.
  • Resolving customer complains to their satisfaction
    Identifying customers.
  • Processing customer request for cards/PINS
  • Processing cash transactions accurately
    Issuing and exchanging foreign currency.



  • Bulk Cashier : ( role undertaken regularly)
  • Sole control of the main safe throughout the day.
  • Delivering and collect cash from tellers.
  • Balancing and replenishing ATMs as well organising individual cash orders.

Senior Residential Support Worker

Frontline Response
Dumfries, Dumfries and Galloway
02.2005 - 09.2008
  • Under take the the lead role in ensuring the day to day care, well being, safety and personal development of each child /young person in placement.
  • Ensure the Placement Plan for each child/ young person was in place and adhered to at all times.

    Plan manage and lead shifts ensuring children were safe and engaged through the day.
  • Confirm policies , procedures and risk assessments were completed, updated and and adhered to.
  • Support child/young person with Therapeutic Crisis Intervention when required.
  • Providing support and guidance to other staff members.
    Ensuring weekly budget was adhered to.
  • Support Child/young person for Child Hearings , home visits and social work intervention.
  • Recording and reporting any incidents or concerns accurately.
  • Advocate for child/young person when requested.

English Pre School Teacher

Shk Hamad Al Thani
Doha, Qatar
09.2001 - 07.2005
  • Collaboratively working with colleagues on Curriculum planning.
  • Designing and implementing lesson plans, activities and an environment that support the development of Reception age children.
  • Monitoring children's health , safety and well -being. Reporting any concerns to parents or appropriate professional.
  • Recording children's progress, interests and developmental milestones.
  • Maintaining accurate records of each child's academic progress and preparing progress reports.
  • Conducting regular parent - teacher meetings to discuss child's progress and developmental goals.
  • Communicating effectively with parents and other staff.
  • Fostering an inclusive learning environment by utilising creative teaching techniques.
  • Serving as key person for 25 children each term.

Public Relations Officer

Qatar Travel & Tourism
Doha, Qatar
09.1998 - 09.2001
  • Increasing public awareness by implementing effective PR strategies.
  • Building strong networks within the industry and fostering beneficial partnerships.
  • Addressing negative reviews to improve the over all pubic image.
  • Building strong relationships with media outlets for increased visibility.
  • Arranging compelling press releases for maximum awareness.

Education

Scottish Qualifications Certificate level 7 - Oral Health

NES Glasgow
Glasgow
01.2015 - 07.2015

Certificate of English Language Teaching to Adults - Teaching English as a Foreign Language

British Council
Qatar
09.2002 - 11.2002

HNC - Business Studies

Dundee college of Commerce
Scotland
09.1995 - 08.1996

Skills

  • Effective communication skills
  • Interpersonal skills
  • Positive attitude
  • Adaptability in fast-paced environments
  • Collaborative team member
  • Thoroughness in tasks
  • Tooth decay prevention education
  • Patient medical history recording
  • Special education needs knowledge
  • Training in tefl methodologies
  • Adapting to learning styles
  • Language awareness
  • Understanding dyslexia in learners
  • Diverse age groups experience
  • Patience and tolerance
  • Student engagement
  • Empathetic communication
  • Student engagement techniques

Languages

German
Intermediate

Affiliations

  • Paddle Boarding
  • Fresh Water Swimming
  • Hill Walking

References

References available upon request.

Timeline

Scottish Qualifications Certificate level 7 - Oral Health

NES Glasgow
01.2015 - 07.2015

Dental Health Officer

NHS Dumfries and Galloway
11.2014 - Current

Bank Cashier

TSB Bank
02.2011 - 08.2014

Senior Residential Support Worker

Frontline Response
02.2005 - 09.2008

Certificate of English Language Teaching to Adults - Teaching English as a Foreign Language

British Council
09.2002 - 11.2002

English Pre School Teacher

Shk Hamad Al Thani
09.2001 - 07.2005

Public Relations Officer

Qatar Travel & Tourism
09.1998 - 09.2001

HNC - Business Studies

Dundee college of Commerce
09.1995 - 08.1996
Jacqueline Bell