Jacob Zhou
Student
Sheffield
Summary
Effective Student committed to learning, developing skills in computing and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Restaurant Waiter/Server
Meixinhins Chinese Restaurant
Burgess Hill
04.2022 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Managed over 35 customer calls at peak time.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
No Degree - Foundation Computing
09.2021 - 06.2022
Bachelor of Science - Computer Science
09.2022 - Current
Skills
Compliance standard
Work efficiency
Work enthusiasm
Team work
Self-management
Learning
Accomplishments
Winner of Best Student in Foundation Computing-Bellerbys College Brighton
Recipient of Undergraduate Scholarships for International Students at the University of Sheffield
Timeline
The University of Sheffield - Bachelor of Science, Computer Science
09.2022 - Current
Restaurant Waiter/Server - Meixinhins Chinese Restaurant
04.2022 - Current
Bellerbys College Brighton - No Degree, Foundation Computing
09.2021 - 06.2022
Hobbies
Swimming
Badminton
Photography