Jake Sanders
Goole
Summary
A hard-working, driven, and accountable Leader with 14 years' engineering/manufacturing experience gained through numerous positions in cross-sector industries. A team player who has held responsibility for creating, developing, rolling out and ensuring compliance with processes. Worked internationally to ensure within internal and external business remits. A proven leader who is both self-motivated and proactive, with the ability to take ownership of and resolve problems effectively. Possessing a strong background of working across multiple sites, building and maintaining relationships with direct reports, external customers and other key stake holders. Key areas of strength also include extensive Root Cause Analysis experience and relationship forming.
Overview
14
14
years of professional experience
Work history
Regional Quality Manager
Sulzer Services
North Region
09.2024 - Current
- Part of the Regional Senior Leadership Team.
- Oversee and manage the Quality & Continuous Improvement function across 6 Service Centres (North Region) including adherence to ISO 9001 and other relevant industry standards. Combined revenue of £60m.
- Responsible for creating and executing the regional Quality & Continuous Improvement strategy.
- Working with the Regional Director & Service Centre Managers to ensure that the Quality strategic direction supports achieving business objectives.
- Develop process and systems to create the platform for a proactive Quality Management System.
- Monitor Quality Non-Conformance ensuring adequate reporting across all sites within the region.
- Leading/supporting Root Cause Analysis investigations and help drive/implement corrective and preventative actions.
- Responsible for people management of the Quality & Continuous Improvement function (total of 10 personnel with 5 direct reports) including recruitment.
- Drive and promote a culture of Quality & Continuous Improvement to help deliver benefits towards cost-related project efficiency, OTD and overall customer satisfaction.
- Create, develop and monitor business KPI`s to identify underperforming areas/departments. Conducting root cause analysis where required to identify suitable action plans.
Ad-Interim Operations Manager
Kingspan
Wakefield
05.2024 - 09.2024
- Oversee day-to-day operational activities to ensure smooth and efficient process.
- Lead a cross functional team of Operation Team Leaders, Planning Team and Quality.
- Responsible for implementation of new state of the art machinery including development with manufacturer through to commissioning including shop floor layout to maximise throughput.
- Implemented performance metrics to allow sufficient visibility to monitor and analyse performance metrics to identify areas for improvement.
- Collaborate with other department leaders to identify operational challenges and propose improvement solutions.
- Work closely with the commercial team and OEM Customers for new contractual agreements.
- Responsible for strategy creation and execution in line with company vision.
Quality Manager
Kingspan
07.2023 - 09.2024
- Part of the Senior Leadership Team and involved in devising strategic direction including financial aspects of P&L.
- Overall responsibility for Quality and Warranty costs across the Hot Water Cylinder business.
- Represent the business as the stake holder for all Quality and Compliance related topics internally, externally and with accrediting/governing bodies.
- Designed and created methods in order to produce and analyse KPI's allowing sufficient monitoring of quality performance, ensuring any underperforming areas have sufficient Root Cause Analyses conducted resulting in the generation of action plans in order to improve or meet established target.
- Responsible for maintaining and developing the Quality and Compliance Management System inline with the requirements outlined within ISO 9001 and ISO 37301 standards.
- Analysed production processes and drove actionable improvements to optimise quality and output.
- Coordinated daily department workflow, delegating tasks to meet business demands and achieve quality goals to direct and in-direct reports.
- Created, implemented and documented business processes through conducting workshops with numerous business functions.
- Developed production plans covering schedules, quality standards and labour requirements for New Product Implementation including OEM Customers.
- Drove accountability and improved culture in multiple areas of the business creating the foundations of a no fault forward approach.
- Deputy Manager to the Technical and Compliance Director covering Technical function.
- Currently supporting the business as Dual Role Interim Operations Manager.
Supplier Quality Engineer
Legal and General Modular Homes
01.2022 - 07.2023
- Lead supplier development program with selected key suppliers in order to reduce NCR rate and improve OTD
- Aid and support suppliers transition from QC to QA processes in order to mitigate risk of supplier non-conformance impacting internal production.
- Define, create and maintain business KPI's in order to track and monitor supplier performance.
- Identify suitable new suppliers that have the required capabilities to produce to a zero defect standard.
- Audit of existing suppliers and potential new suppliers
- Create, trial and implement process working alongside strategic procurement and commercial departments to ensure as a business we are commercially protected.
- Form and maintain relationships with suppliers to create successful working partnerships.
- Quality stake holder in a integrated project team focusing on cost reduction, ensuring advanced quality planning techniques are applied to any proposed changes prior to implementation.
- Conduct RCA's, both internally and externally in order to identify root cause and ensure suitable corrective and preventative actions are identified and implemented in order to strive towards operational excellence.
- Conduct kick off meetings, create control plans and undertake PPAP methodology to ensure product/service compliance.
- Deputise for Supplier Quality Manager when required as acting Quality Lead.
Technical Quality Lead
Sulzer Pumps
03.2021 - 12.2021
- Provide technical support on product non-conformance. Making decisions to approve/reject product non-conformances, depending on whether it is fit for purpose, whilst also considering the reflection of Quality.
- Own and manage the NCR Process.
- Appoint and manage the NCR Coordinator.
- Instruct Quality Inspectors to conduct relevant/additional inspection activities to support investigations.
- Coach Quality Inspectors to improve the quality of Non-Conformance Reports.
- Develop initiatives to standardise Quality Notifications to improve tracking and monitoring of patterns/trends.
- Create and distribute monthly financial reports, highlighting areas of concern on Cost of Poor Quality.
- Support and deputise Quality Control Manager when required.
Supplier Quality Engineer
Sulzer Pumps
11.2018 - 03.2021
- Work with key suppliers in development programs with regular reviews to agree and document action plans, in order to reduce NCR rate and improve OTD.
- Identify suitable new suppliers that have the capability to provide services of required Quality to Sulzer Pumps.
- Audit of existing key suppliers and potential new suppliers.
- Facilitating supplier development, discussing lessons learnt, root cause analysis, best practice and cost recovery with suppliers.
- Conducting inspection of high specification forging, casting, fabrication and machined components across an International supply chain with regular inspection visits.
- Addressing specific problems with suppliers to reduce the Cost of Poor Quality and improve On Time Delivery including commercial discussions regarding back charge recovery.
- Developed processes to work with vendors in Best Cost Regions to meet demanding end user specifications.
- Collaborated with vendors to implement solutions to technical issues, including casting recovery, machining errors and equipment failure.
- Support in the implementations of initiatives such as Fast-Track Goods Receiving, allowing Goods Receipting at sub-vendor premises to minimise component dwell-time.
NCR Coordinator/Root Cause Analysis Specialist
Sulzer Pumps
01.2017 - 11.2018
- Collaborate across functions, including ORE, Projects and Procurement to resolve production challenges.
- Participate in daily accountability meetings and driving actions through the business to minimise disruption to schedule.
- Conduct relevant SAP transactions to generate rework orders and requisitions for required replacement material.
- Chair the Daily NCR analysis as part of the NCR Review Board.
- Daily review and classification of all Non-Conformance Reports, identifying trends and ensuring appropriate RCA is undertaken using 5 Whys, Ishikawa or other appropriate tools such as Kepner Tregoe.
- Facilitating cross functional teams to determine true Root Cause and define suitable countermeasures.
- Follow-up checks to ensure that countermeasures were successful and re-visiting where not.
- Work with sub-vendors to help them understand and implement RCA best practices.
- Chairing monthly RCA Committee Meeting of Senior Managers.
- Manage and supervise the NCR Coordinator.
Skilled Machinist/Production Engineer
Sulzer Pumps
01.2016 - 01.2017
- Operating (including amending programs where necessary) vertical machining centres to produce components to tight drawing tolerances.
- Including set-up of hydraulic passageways and tooling in order to complete the job.
- Create models using Siemens NX software and produce CNC Programs to machine components.
- Developed processes to ensure machine downtime was minimised and identifying areas of improvement in increase productivity.
Apprentice
Sulzer Pumps
01.2012 - 01.2016
- Full Engineering Apprenticeship with day release.
- Working within numerous production departments.
- Winner of Leeds Apprentice of the Year.
- Finalist of GTA Apprentice of the Year (nationwide).
Education
Certificate of Higher Education - Mechanical Engineering HNC
Wakefield College
09-2015
A-Levels -
Garforth Academy
Leeds09-2011
GCSE -
Garforth Academy
Leeds09-2009
Skills
- Operated at Senior Management Level within different functions
- Strong business acumen
- CQI and IRCA Certified Lead Auditor
- Proven track record of reducing Cost of Poor Quality and delivering cost savings through project execution
- Experience within Supply Chain Management
- Trained Root Cause Analysis Facilitator
- Non-Conformance Management
- Implementation of robust processes
- System driven to ensure results
- Department, Company and Group wide project experience
Timeline
Regional Quality Manager
Sulzer Services
09.2024 - Current
Ad-Interim Operations Manager
Kingspan
05.2024 - 09.2024
Quality Manager
Kingspan
07.2023 - 09.2024
Supplier Quality Engineer
Legal and General Modular Homes
01.2022 - 07.2023
Technical Quality Lead
Sulzer Pumps
03.2021 - 12.2021
Supplier Quality Engineer
Sulzer Pumps
11.2018 - 03.2021
NCR Coordinator/Root Cause Analysis Specialist
Sulzer Pumps
01.2017 - 11.2018
Skilled Machinist/Production Engineer
Sulzer Pumps
01.2016 - 01.2017
Apprentice
Sulzer Pumps
01.2012 - 01.2016
Certificate of Higher Education - Mechanical Engineering HNC
Wakefield College
A-Levels -
Garforth Academy
GCSE -
Garforth Academy