Jacob Rosen

• Work within clubhouse serving food and drinks alongside managing stock in the bar and various vending machines
• Deliver customer service at a high standard
• Recommended special services , collected additional fees and completed required documentation .
• Managed bookings efficiently with various customers

• Managed table settings for optimal dining experience
• Handled payment transactions to guarantee smooth customer checkout process
• Delivered excellent customer service through friendly and polite interaction
• Ensured cleanliness of restaurant area with regular sweeping an wiping
• Mitigated complaints effectively by empathetically listening and offering solutions.

• Engage with sets of children in order to create games
• Interacting with parents to ensure feedback is recognised
• Work alongside different assistant coaches for various game idea and solutions.
• Ensure effective time management between activities for progression
• Regular communication with all coaches to develop skills to suit each child

• Gathering all essential race information prior to booking
• Communicating clearly and professionally with other staff
• Hosting customer safety briefing
• Offering Driving Tips
• Customer interaction between sessions

Supporting and teaching students SAT content ( aged 8-10)

Great communication skills and students.

Organising content and lessons

Simple and strategic teaching methods for engagement

Active listening for misunderstanding

• Retrieving clientele documents
• Directing and supporting clients to meeting room
• Calling and confirming appointment with clients
• Delivering packages and sending documents abroad
• Streamlined office processes with implementation of new filing system