Summary
Overview
Work history
Education
Skills
Year of Experience
Declaration
Timeline
Generic
Jacob Raju Chandrappa (Jacob)

Jacob Raju Chandrappa (Jacob)

Bristol,BST

Summary

I want to be part of an esteemed organisation that nurtures my skills by providing opportunities that help widen my career horizons and enable mutual growth.

Overview

19
19
years of professional experience
5
5
years of post-secondary education

Work history

Warehouse operator

Nisbets
Bristol, United Kingdom
10.2024 - 12.2024
  • Organised products in designated areas, facilitating easier access and retrieval when needed.
  • Stacked pallets, creating an organised storage system.
  • Followed all health and safety guidelines, contributing to a safe workplace environment.
  • Kept clean work areas, promoting better productivity and safety standards.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.

Manager

AL ZAEEM GROUP OF COMPANIES
Doha, Qatar
05.2018 - 04.2024
  • Managing the Health Sector operations & staff (i.e., Doctors, General Nurses, Lab Technicians) - Managing all the MOPH (Ministry of Public Health - Qatar) related works for the facility.
  • Manage the Travel & Tour staff & daily operations.
  • Manage HR, Accounts and Insurance Department.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Monitored health and safety measures for guaranteed compliance.

Team Leader and Trainer (Operations Management)

AEGIS (JIO)
Bangalore, India
09.2016 - 08.2017
  • Handling a team of 55 members
  • Maintaining Attendance / Leave records of Team Members
  • Setting up and maintaining targets for process and team
  • Enhancing team efficiency by providing cross-training to process associates to handle high-volume situations and reduce idle time is a key responsibility.

Business Support Officer (Warehouse & Logistics)

ICT Service Management Solutions (India) Private Limited
Bangalore, India
03.2016 - 09.2016
  • I was handling a team of 30 members.
  • Facilitate the shipping of products from one destination to another.
  • Stores products by designating storage areas, adjusting storage areas according to production and shipping requirements, and updating the location database
  • Verifies product inventory reports by comparing logs and reports and adjusting entries
  • Documents actions by completing forms, reports, logs, and records; maintains databases.

Team Leader (Operations)

First Advantage Pvt. Ltd (Employment Background Screening)
Bangalore, India
04.2011 - 02.2016
  • I was handling a team of 22 members.
  • Maintaining Attendance / Leave Records of Team Members
  • Setting up and maintaining targets for process and team
  • Providing cross-training to the process associates to handle high-volume situations and reduce idle time
  • Conducting continuous audits to ensure compliance and sound functioning of the process
  • Providing feedback to the associate based on quality audits and rendering suggestions for improvement

Customer Technical Support and Customer Administrator Executive for Project Nokia

Scicom Contact Centre
Bangalore, India
10.2006 - 12.2010
  • Resolving technical queries regarding handsets and Nokia Services via calls/Emails
  • Handling after-sales product support for customers using Nokia handsets
  • Handling complaints management through email
  • Conducting a post-shift briefing on the new updates regarding Escalated calls & procedures related to the process.

Front Office Executive (Customer Service and Backend Support)

Reliance Communication Pvt Ltd
Bangalore, India
08.2005 - 09.2006
  • Responsible for handling high-value customers
  • The complete store activity includes customer service, sales, billing, and collections.
  • Checking Incoming and Outgoing materials
  • Weekly and monthly analysis of the tickets received (Problem Management) Outlet Supervisor: Create an environment for workflow assignments based on defined priorities and staff capabilities.

Education

B.com Bachelor of Commerce - Commerce

Dr CV Raman University
India
03.2010 - 04.2013

Secondary School Leaving Certificate - Commerce

Atomic Energy Central School
Kaiga, Karwar Karnataka India
02.2001 - 04.2002

A-Levels - General Subject

Atomic Energy Central School
Kaiga, Karwar Karnataka India
03.1999 - 04.2000

Skills

  • Good administrative skills
  • Operations management
  • record-keeping proficiency
  • Microsoft Office Suite proficiency
  • Leadership in diverse environments
  • Customer Service
  • Team Leadership
  • Operational support
  • Database management/Bookkeeping
  • Inventory counting and ordering
  • Barcode technology usage
  • Order processing competence
  • Warehouse operations understanding
  • Pallet jack use
  • Inventory management
  • Picking, packing and dispatching
  • Workflow scheduling
  • Vendor relationship management

Year of Experience

Over 16 Years

Declaration

I am now declaring that all the above information is accurate. Once I am allowed to work in your esteemed concern, I will prove it to the best of my ability.

Timeline

Warehouse operator

Nisbets
10.2024 - 12.2024

Manager

AL ZAEEM GROUP OF COMPANIES
05.2018 - 04.2024

Team Leader and Trainer (Operations Management)

AEGIS (JIO)
09.2016 - 08.2017

Business Support Officer (Warehouse & Logistics)

ICT Service Management Solutions (India) Private Limited
03.2016 - 09.2016

Team Leader (Operations)

First Advantage Pvt. Ltd (Employment Background Screening)
04.2011 - 02.2016

B.com Bachelor of Commerce - Commerce

Dr CV Raman University
03.2010 - 04.2013

Customer Technical Support and Customer Administrator Executive for Project Nokia

Scicom Contact Centre
10.2006 - 12.2010

Front Office Executive (Customer Service and Backend Support)

Reliance Communication Pvt Ltd
08.2005 - 09.2006

Secondary School Leaving Certificate - Commerce

Atomic Energy Central School
02.2001 - 04.2002

A-Levels - General Subject

Atomic Energy Central School
03.1999 - 04.2000

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Jacob Raju Chandrappa (Jacob)