Jacob Leonard
Shepperton,Surrey
Summary
I am a dedicated, driven, hardworking individual with various skills built up over years of working in unique different industries. I strive to do my best with each day that comes and with every task bestowed upon me. I gather information quickly and am always looking for more ways to broaden my skill set as I believe every day is a school day and you can never have to much knowledge in any sector. I am keen to set new goals and targets to better myself in any way and am always happy to pass on any knowledge I have learnt and train people to do a role I have become proficient in. I always strive to create a good working environment with my peers and customers alike. I believe a good working environment creates efficient productivity across the board and I can work well in a team or individually to achieve goals for the department or company at the time. I believe hard work brings rewards not just for yourself but for your employer as well.
I feel I would be suited to this role due to my experience in sales, my attention to customer service and my ability to work be a team player or work individually where needed.
Overview
9
9
years of professional experience
Work History
Manager
Cater Oils Ltd
Woodley, Reading, Berkshire
12.2024 - Current
- Ensuring the smooth running of day-to-day operations.
- Liaising with my superior and delegating work efficiently.
- Face-to-face sales out on the road to bring in new business for the company.
- Guaranteeing proper and safe working practices throughout the day, in line with HSE and company legislation.
- Established processes to utilise staff work time effectively and to allow the warehouse to run at 98% efficiency.
- Assuring the warehouse is kept clean, tidy, and presentable to onlookers, and that all equipment is cleaned regularly. This includes vans, the outside loading area and parking, wheelie bins, and barrels that customers store used cooking oil in.
- Directing our team to ensure space is utilised effectively within the warehouse, this is an issue due to the size of the current warehouse, the size of our customer base, and our reach.
- Covering work out on the road when drivers are off sick, on holiday, or when we are busy.
- Confirming that the paperwork is correct before the unloading of fresh cooking oil by road tankers, signing off collection notes, and ensuring that the correct weights and amounts of used cooking oil have been collected before the road tanker has left the warehouse.
- Collecting samples of used cooking oil from the road tanker after loading for in-house analysis.
- Providing repairs and maintenance to onboard pumps, hoses, and tanks to ensure the system is running safely, efficiently, and confirm it is secured correctly and is clean.
- Dealing with issues raised by drivers, advising on correct ways to solve them, and providing guidance on dealing with certain customers and their needs.
- Training and instructing new drivers on how to conduct their day-to-day work. Including driving instruction (due to the weights that are carried and the type of cargo that is carried), shrink wrapping techniques for barrels, rolling of barrels, correct posture and lifting techniques when carrying and moving fresh and used cooking oil, and instruction on the correct use of the PDA system that we use, ensuring customer billing is correct and waste transfer notes and delivery notes are issued upon completion of a delivery/collection in line with EA regulations.
Props Dresser
Film & TV
01.2023 - 11.2024
- Dressing film sets as instructed by the Chargehand Prop Dressers, Set Decorators, and Designers.
- Liaising and working in partnership with other departments, assuring clear and friendly communication to complete common goals, and ensuring that the end product is delivered to the Camera Crew, Producers, and Directors.
- Loading and unloading trucks and vans with props, and making sure they are secure and damage-free at all times.
- Organising props in a like-for-like style to allow the Set Decorators to choose what they would like easily.
- Organising the set decorating equipment so that our team has what they need before they leave the prop store.
- Packing and unpacking hired props, liaising with prop store staff to ensure they are damage-free, and returning them to the correct prop hire company.
- Using a wide variety of power tools, aligning with health and safety guidelines, and ensuring PPE is always worn when required.
- Demonstrating good punctuality when arriving at sets, at the prop store in the morning, and during breaks.
- Practising cleanliness and organisation, both on set and in the prop store.
- Working on camera with the props stand-by team, handling hand props, and working up close with actors during cuts. This also came with having to control large crowds during big takes eith lots of extras invovled and hand props.
- I follow instructions carefully from my superiors to ensure my work is completed effectively and to a high standard.
- Notable projects are: Ghostbusters: A Frozen Empire, A Perfect Couple, A Working Man, and House of Guinness.
Driver/Operations Manager/Director
Cater Oils Ltd
01.2020 - 12.2022
- Drove a 3.5T van to various restaurants, pubs, hotels, etc., within the hospitality industry, delivering fresh cooking oil.
- Collected waste cooking oil simultaneously with deliveries or through paid and free collections.
- Processed waste cooking oil at the depot, tipping cans, and pumping out barrels into large bulk storage conical tanks.
- Maintained cleanliness within the grounds of our depot.
- Trained staff members on how to correctly perform their duties. Including driving, securing loads, loading and unloading safely, conducting yard duties if required, and stacking loads correctly onto pallets when going about their day.
- Gathered new business by door knocking customers all across the south of England. I excelled in this position due to my ability to talk to people and work within a bandwidth of pricing that I am given.
- Planned routes with my colleague and organised day-to-day operations towards the end of my time at the company.
- Managed day to day operations with my colleague, ensuring everything went smoothly as we transitioned from a new site to a larger and more genuine environment.
Van Driver
Goldstar Heathrow
Colnbrook, Berkshire
11.2018 - 12.2019
- Drove a 3.5T van (mostly a Luton) anywhere in the country delivering goods and collecting goods.
- Collected and delivered goods to airlines at Heathrow and other major London airports, including Stansted, Luton, and Gatwick.
- Conducted HVHR (High Value, High Risk) deliveries to distribution centres in the north of England. This required a lot of care and attention, as you could not stop at services, and you had to secure the cargo area with a padlock and a metal security seal to ensure no tampering had occurred during transit. This was quite exhilarating at times, as there was a period of a few months when hijacking was rampant and vehicles were being stolen during transit. Luckily, this never happened to me; however, the stories were unnerving. This was all due to the nature of the cargo that we were carrying.
- Helped train other staff members how to use their PDAs and other systems we used to complete day-to-day duties.
- Conducted walk-around checks of vehicles before starting to drive. This taught me driver ethics, the importance of ensuring that your vehicle is safe before driving, and the need to take care of your vehicle.
- At the start, I used to work in the workshop to gain experience driving vans. This mostly entailed collecting parts for vehicles from various suppliers and doing vehicle transfers to other Goldstar depots across the country.
Deck Hand
LeBoat
Chertsey, Surrey
07.2017 - 10.2018
- Driving boats ranging from as small as 25 ft to as large as 48 ft during the turnaround period between rentals. This was at their base at Penton Hook Marina.
- Driving the boats to the diesel station, and then to the pump-out station to remove all the waste from the onboard waste storage tank.
- Cleaning the exterior of the boats while the internal cleaners did the inside.
- Instructing new customers on how to drive their boat if no previous experience was present.
- Conducting show-arounds for new customers as they board the boat, instructing them on the various systems and controls throughout the vessel. This included engine ignition and de-ignition, battery isolator switches, fuel cut-offs, on-board generator start-ups, showers, and the appliances in the galley.
- Making sure that the pontoons and walkways were clear and presentable to other members of the marina.
- Towing boats that have broken down or gotten stuck on the sandbank that is present as you navigate the entrance of Penton Hook Marina.
- Conducting boat transfers of vessels between Chertsey and Benson, as this was where their main base was located. This was necessary due to some customers booking their holiday to start at various bases, when the boats themselves were located elsewhere.
Rides and Attractions Host
Thorpe Park Resort
Chertsey, Surrey
03.2017 - 06.2017
- Loaded guests onto the ride at the loading point, ensuring their safety bars were locked in place and that health and safety procedures were all followed before sending the ride for a cycle.
- Unloaded guests from the rides and directed them to collect their bags.
- Collected bags from guests and exchanged them for a wristband; I also collected the wristbands from them once they had got off the rides and returned their bags.
- Safely allowed guests into the building by counting each person and letting the operator know when there were too many people, and when to change the ride queue time board.
- Collected litter and changed bins at the end of the day, ensured that the ride was shut down correctly, and made certain that the building was secure when we shut the park.
Education
BTEC Level 2 & 3 - BTEC LVL 2 & 3
Strodes College
Egham 01-2018
GCSEs - General Study
Sunbury Manor School
Sunbury-on-Thames, SRY01-2016
Skills
- Professional driving with heavy loads
- Sales
- Forklift driving
- Customer service
- Guest engagement
- Crowd control
- Safety compliance
- Equipment maintenance
- Staff training
- Inventory management
- Vehicle maintenance to a certain level
- Time management
- Problem solving
- Communication skills
- Leadership skills
- Customer relationship building
- Mentoring and coaching
Hobbies and interests
- Rugby, used to play for London Irish Amateur team
- Aviation, Aspire to gain Private Pilots Licence
- Gaming to unwind
- Spending time with Family & Friends
Timeline
Manager
Cater Oils Ltd
12.2024 - Current
Props Dresser
Film & TV
01.2023 - 11.2024
Driver/Operations Manager/Director
Cater Oils Ltd
01.2020 - 12.2022
Van Driver
Goldstar Heathrow
11.2018 - 12.2019
Deck Hand
LeBoat
07.2017 - 10.2018
Rides and Attractions Host
Thorpe Park Resort
03.2017 - 06.2017
BTEC Level 2 & 3 - BTEC LVL 2 & 3
Strodes College
GCSEs - General Study
Sunbury Manor School