Summary
Overview
Work history
Education
Skills
Timeline
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Jacob Gary

Southport,Merseyside

Summary

Outgoing and friendly Customer service assistant with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Committed and enthusiastic student with strong study skills and excellent academic record, eager to learn new skills in practical environment. Applies education and personal skills to new challenges, proactively seizing learning opportunities.

Incredibly Eager and willing to learn new skills to better improve my output and make the jobs i do worthwhile to others. aswell as Relieving workload. I am very flexible in both what I am required to do and learn!


Work and thrive incredibly well in fast paced and pressured enviroments and Focused on ascetaining a target!

Overview

1
1
year of professional experience
8
8
years of post-secondary education

Work history

Hospitality staff member

Mount Pleasant pub
Southport, Merseyside
06.2023 - Current
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Attended to customer's needs proactively for first-class waiting service.
  • Practiced healthy and safety measures to comply with regulations.
  • Strived to create welcoming Public relations and ensured customers and colleagues were happy.
  • Maintenance of Equipment on site.

Front of House Staff

Remedy Lord Street
Southport, Merseyside
09.2022 - 01.2023
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Gained a Comprehensive understanding of the hospitality sector.
  • Improved Self confidence and presentation skills
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Education

NVQ Level 3 - Light Vehicle Maintenance

Southport College
Southport
09.2019 - 06.2022

GCSEs - Maths, English and Science

Meols Cop High School
Southport
09.2014 - 06.2019

Skills

  • Food preparation and safety
  • Performance improvement
  • Conflict resolution
  • Highly organised
  • Strong communication
  • Hospitality service expertise
  • Teamwork and collaboration
  • Safe food handling practices
  • Cash register operation
  • Speedy and efficient
  • Coffee machinery operation
  • Vehicle inspections
  • Vehicle diagnostics
  • Deadline-driven
  • Tyre repairs
  • Problem solving
  • Battery testing
  • Fluid level testing
  • Brake systems understanding
  • Tire balancing
  • Safety awareness
  • Preventive maintenance
  • Vehicle alignment
  • Equipment fine-tuning
  • Hazard prevention
  • Fire suppression tools operations
  • Apparatus inspection

Timeline

Hospitality staff member

Mount Pleasant pub
06.2023 - Current

Front of House Staff

Remedy Lord Street
09.2022 - 01.2023

NVQ Level 3 - Light Vehicle Maintenance

Southport College
09.2019 - 06.2022

GCSEs - Maths, English and Science

Meols Cop High School
09.2014 - 06.2019

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Jacob Gary