Jacob Cousins
Willington,Durham
Summary
An ambitious and values driven 2nd year Mechanical Engineering student who is seeking employment opportunities with an Engineering company.
Having obtained First Class honours during first year studying Mechanical Engineering I gained valuable skills working as an individual and with groups to solve problems, improve processes and achieve strategic goals to work towards solutions when faced with specific challenges. I have great interest and capability in Engineering, Maths, Sciences and also Design & Technology.
Overview
3
3
years of professional experience
Work history
Store Operations
Boots UK
Newcastle upon Tyne, Tyne and Wear
09.2024 - Current
- Responsible for maintaining smooth store operations by ensuring products are efficiently received, organized and stocked.
- Working between stock room and shop floor helps develop strong attention to detail, time management and teamwork skills.
- Maintaining organisation and tidiness of displays and ensure shelves are well stocked, making it easy for customers to navigate products.
- Busy and fast-paced environment, remain organized under pressure and work effectively in groups of 5-6 or individually
Customer Advisor
Boots UK
Bishop Auckland, Durham
06.2022 - Current
- Deliver high standard customer service by assisting shoppers, handling cash/card transactions & ensuring smooth checkout experience
- Manage in-store & online returns & exchanges efficiently to minimise dissatisfaction amongst customers
- Developed strong communication and problem solving skills through regular customer and colleague interactions
- Maintain friendly, welcoming atmosphere and resolved any issues to avoid customer disappointment
- Successfully adapted from operating traditional manned tills to managing self-checkout systems, demonstrating flexibility and ability to quickly learn new technology and procedures
- Often individually oversee 15 self checkout registers during peak hours
Education
MSc (Hons) - Mechanical Engineering
Newcastle University
Newcastle upon Tyne 09.2024 -
A-Levels - Design & Technology, Maths, Physics
St Johns Catholic School and Sixth Form
Bishop Auckland, Durham 09.2022 - 06.2024
GCSEs - All subjects
St Johns Catholic School and Sixth Form
Bishop Auckland, Durham 09.2017 - 06.2022
Sports Achievements
Skills
Core Competencies:
- High level intellect and passion in Maths, Science and Design
- Loyal and trustworthy individual having worked for Boots UK for multiple years
- Strong leadership and mentality traits having captained multiple football teams since a young age
- Team player, having played in multiple sports teams growing up
- Great communication, resilience and ability to learn new skills in a business environment having worked in retail for multiple years
- Skilled in multiple software's Autodesk Inventor, Solid works, MATLAB, Python, IDE, MS Outlook and Tinker CAD
- Selected to represent School & Sixth Form on multiple occasions for sports and educational competitions
- Balance University, sports and a part time job currently, displaying exceptional time management
- Full UK Driving License and own a car
Hobbies & Interests
- Keen footballer - played for numerous teams growing up, hand picked by the FA Skills to play for Alun Armstrong Academy (ex professional currently manager of Gateshead FC) which offered direct links to Middlesbrough FC development. Captained multiple teams for multiple years growing up, playing since the age of 3.
- Regularly engage in weight training 4-5 times per week, demonstrating commitment, consistency and self-motivation
- Enjoy creating detailed 3D models and prototypes using CAD software to explore mechanical design and concepts.
- Enjoy the outdoors and travelling, visited multiple countries, hiked in numerous locations across the UK and skied in Italy.
Timeline
Store Operations
Boots UK
09.2024 - Current
MSc (Hons) - Mechanical Engineering
Newcastle University
09.2024 -
A-Levels - Design & Technology, Maths, Physics
St Johns Catholic School and Sixth Form
09.2022 - 06.2024
Customer Advisor
Boots UK
06.2022 - Current
GCSEs - All subjects
St Johns Catholic School and Sixth Form
09.2017 - 06.2022
Sports Achievements