Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jacob Castle

Colchester,Essex

Summary

Inclusive Camp Counsellor skilled in planning engaging activities for diverse abilities. Facilitates a supportive environment while mediating conflicts through effective communication. Experienced in customer service and food preparation, ensuring cleanliness and customer satisfaction. Demonstrates strong teamwork in delivering quality service in fast-paced settings.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Crew Member

McDonald's
11.2024 - Current
  • Delivered fast, accurate service for positive customer experience.
  • Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
  • Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently.
  • Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
  • Implemented time-management skills to handle multiple tasks efficiently during busy periods.
  • Employed multitasking skills to switch fluidly between various activities and cope with high demand.
  • Checked completed orders for quality, accuracy and correct portioning and presentation.

Camp Counsellor

Kents Hill Sports Camp
06.2026 - 08.2026
  • Implemented inclusivity measures, ensuring activities were accessible to children of all abilities.
  • Mediated conflicts between participants, resolving issues with empathy and effective communication strategies.
  • Used attentive listening skills to establish, interpret and support students through various issues.
  • Assisted in the planning and execution of campfire nights, creating memorable experiences through storytelling and music.
  • Planned sessions thoroughly to exceed participant expectations.
  • Compiled resources and materials for activity sessions, ensuring a well-prepared and engaging curriculum.
  • Designed fitness programmes based on varying strengths and weaknesses.

Education

A-Levels - Statistics, Geology, Sport

Colchester Sixth Form
Colchester
01-2026

GCSEs - English Language, English Literature, Geography, Sport, Mathematics, Computer Science, Sciences

Colne Community School
Colchester
01-2024

Skills

  • Customer service
  • Multitasking efficiency
  • Time management
  • Team collaboration
  • Conflict resolution
  • Inclusivity initiatives
  • Activity planning
  • Communication excellence
  • Precision under pressure
  • Positive attitude
  • Team player
  • Leadership
  • Decision making

Certification

  • Level 3 Technical Discipline of Sport and Physical Activity
  • Level 3 Certificate in Coaching Multi-Skills Development in Sport
  • Level 3 Certificate in Coaching
  • Level 3 Anatomy and Physiology
  • Level 3 Practical Sports Performance

Interests

  • Coaching and playing sports
  • Gaming
  • Driving
  • Photography
  • Writing

Timeline

Camp Counsellor

Kents Hill Sports Camp
06.2026 - 08.2026

Crew Member

McDonald's
11.2024 - Current

A-Levels - Statistics, Geology, Sport

Colchester Sixth Form

GCSEs - English Language, English Literature, Geography, Sport, Mathematics, Computer Science, Sciences

Colne Community School
Jacob Castle