Jacob Carr
Yarm,North Yorkshire
Summary
Expert in Esports with strong IT skills including proficiency in Microsoft Office. Excellence in customer service dealing with a wide variety of clients. Strong events planning, management and execution skills both during Esports projects at University and the hospitality industry.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work history
Food and beverage supervisor
Parkmore Hotel
Eaglescliffe, Stockton-on-Tees
2023.08 - Current
- Working with the food and beverage team to deliver weddings and other large scale events, meeting consistent standards.
- Effectively coordinating with the wider team across all departments of the hotel to ensure smooth everyday performance.
- Providing attentive customer service to a wide range of clients with varying needs and requests.
Martial arts instructor
Karevo Martial Arts
Stockton-on-Tees, North Yorkshire
2015.01 - 2020.03
- Led classes and assessed performance, awarding new belts to recognise student progress and achievement.
- Coached and developed younger students, tailoring instruction to individual learning styles and goals.
- Maintained GDPR-compliant records for all student and customer data, ensuring confidentiality and data security.
Education
Bachelor of Arts - Esports
Staffordshire University
Stoke-on-Trent 2020.09 - 2023.06
A-Levels - IT
Conyers School Sixth Form
Yarm, Stockton-on-Tees 2018.09 - 2020.06
A-Levels - Business
Conyers School Sixth Form
Yarm, Stockton-on-Tees 2018.09 - 2020.06
A-Levels - Psychology
Conyers School Sixth Form
Yarm, Stockton-on-Tees 2018.09 - 2020.06
Skills
Esports and IT knowledge
Microsoft Office proficiency
Customer service excellence
Event planning and management
Effective communication and teamwork
Strong writing skills
Personal Accomplishments
Travelled across the country to compete in professional team-based video game tournaments; captained several teams to success, representing Teesside, Manchester, Staffordshire as well as independent teams.
Achieved a black belt with Karevo Martial Arts, reaching 1st Dan.
References
References available upon request.
Timeline
Food and beverage supervisor
Parkmore Hotel
2023.08 - Current
Bachelor of Arts - Esports
Staffordshire University
2020.09 - 2023.06
A-Levels - IT
Conyers School Sixth Form
2018.09 - 2020.06
A-Levels - Business
Conyers School Sixth Form
2018.09 - 2020.06
A-Levels - Psychology
Conyers School Sixth Form
2018.09 - 2020.06
Martial arts instructor
Karevo Martial Arts
2015.01 - 2020.03