Jacob Amoah
Plymouth,UK
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Barista
The Coffee Projects
Lausanne
2018.04 - 2019.06
- Delivered high-quality service in a fast-paced café environment.
- Maintained customer satisfaction during busy periods through friendly interaction and quick, precise service.
- Developed excellent communication skills, helping build customer loyalty.
- Learned café operations, hygiene standards, and multitasking during rush hours.
Marketing Intern
Kaleidoscope International Sàrl
Lausanne
2020.06 - 2022.09
- Developed creative content and supported engagement across digital platforms.
- Honed attention to detail and ability to meet deadlines—skills transferable to fast-paced retail environments.
- Balanced multiple responsibilities while collaborating with a diverse international team.
Care worker
Shaw Healthcare
Horsham, West Sussex
2020.10 - 2021.02
- Supported patients with mobility issues, promoted independence.
- Maintained absolute confidentiality regarding all sensitive personal data related matters.
- Transported clients to appointments when necessary-punctuality guaranteed every single time without fail.
- Established strong rapport with patients through effective communication skills resulting in an atmosphere of trust and respect.
Concierge Assistant
Brillantmont
Lausanne
2018.07 - 2018.09
- Assisted with various customer-facing tasks and logistics support.
- Maintained a calm, professional demeanour while coordinating activities under time constraints.
- Demonstrated excellent teamwork and adaptability.
Education
A-Levels / BTEC - Applied Science, French, IT
The College of Richard Collyer
2021.09 - 2022.06
BSc - Marine Biology
University of Plymouth
Plymouth 2022.09 - 2025.06
Skills
- Customer Service Excellence
- Teamwork & Collaboration
- Time Management & Reliability
- Barista & Café Operations
- Microsoft Office Suite
- Data analysis
- SEO and sem techniques
Custom
Scout Leader, Scouts Group of Lausanne, Led groups of 7–11-year-olds, ensuring safety and positive group experiences., Developed key interpersonal, mentoring, and crisis-management skills.
Languages
English
Native
French
Fluent
German
Intermediate
Timeline
BSc - Marine Biology
University of Plymouth
2022.09 - 2025.06
A-Levels / BTEC - Applied Science, French, IT
The College of Richard Collyer
2021.09 - 2022.06
Care worker
Shaw Healthcare
2020.10 - 2021.02
Marketing Intern
Kaleidoscope International Sàrl
2020.06 - 2022.09
Concierge Assistant
Brillantmont
2018.07 - 2018.09
Barista
The Coffee Projects
2018.04 - 2019.06