Jacob Amoah
Plymouth,UK
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Barista
The Coffee Projects
Lausanne
04.2018 - 06.2019
- Delivered high-quality service in a fast-paced café environment.
- Maintained customer satisfaction during busy periods through friendly interaction and quick, precise service.
- Developed excellent communication skills, helping build customer loyalty.
- Learned café operations, hygiene standards, and multitasking during rush hours.
Marketing Intern
Kaleidoscope International Sàrl
Lausanne
06.2020 - 09.2022
- Developed creative content and supported engagement across digital platforms.
- Honed attention to detail and ability to meet deadlines—skills transferable to fast-paced retail environments.
- Balanced multiple responsibilities while collaborating with a diverse international team.
Care worker
Shaw Healthcare
Horsham, West Sussex
10.2020 - 02.2021
- Supported patients with mobility issues, promoted independence.
- Maintained absolute confidentiality regarding all sensitive personal data related matters.
- Transported clients to appointments when necessary-punctuality guaranteed every single time without fail.
- Established strong rapport with patients through effective communication skills resulting in an atmosphere of trust and respect.
Concierge Assistant
Brillantmont
Lausanne
07.2018 - 09.2018
- Assisted with various customer-facing tasks and logistics support.
- Maintained a calm, professional demeanour while coordinating activities under time constraints.
- Demonstrated excellent teamwork and adaptability.
Education
A-Levels / BTEC - Applied Science, French, IT
The College of Richard Collyer
09.2021 - 06.2022
BSc - Marine Biology
University of Plymouth
Plymouth 09.2022 - 06.2025
Skills
- Customer Service Excellence
- Teamwork & Collaboration
- Time Management & Reliability
- Barista & Café Operations
- Microsoft Office Suite
- Data analysis
- SEO and sem techniques
Custom
Scout Leader, Scouts Group of Lausanne, Led groups of 7–11-year-olds, ensuring safety and positive group experiences., Developed key interpersonal, mentoring, and crisis-management skills.
Languages
English
Native
French
Fluent
German
Intermediate
Timeline
BSc - Marine Biology
University of Plymouth
09.2022 - 06.2025
A-Levels / BTEC - Applied Science, French, IT
The College of Richard Collyer
09.2021 - 06.2022
Care worker
Shaw Healthcare
10.2020 - 02.2021
Marketing Intern
Kaleidoscope International Sàrl
06.2020 - 09.2022
Concierge Assistant
Brillantmont
07.2018 - 09.2018
Barista
The Coffee Projects
04.2018 - 06.2019
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