Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
AssistantManager

Jackline Kimani

Bedworth,Warwickshire

Summary

Accomplished practice management professional maintaining exceptional care for the people we support within stringent business targets. I have gained valuable experience in supervising a team and ensuring the smooth operation of daily activities. I have honed my leadership skills and developed a strong ability to communicate effectively with both staff and the people we support. My responsibilities have included managing schedules, coordinating staff training and implementing organizational policies to enhance the quality of services provided. I have also been actively involved in problem-solving and conflict resolution, ensuring a positive and supportive environment for both employees and residents. Improved efficiency within the organization, which has resulted in a more streamlined and effective workflow.

Overview

6
6
years of professional experience
13
13
years of post-secondary education

Work History

Assistant manager

Fitzroy
Coventry, Warwickshire
05.2018 - Current
  • Set and monitored performance targets for optimised service-user care.
  • Managed daily service operations through strategic care planning.
  • Recruited committed, hardworking support worker teams for reliable care services.
  • Evaluated performance reports to monitor practice progress.
  • Coordinated staff rotas to meet service requirements whilst remaining under budget.
  • Garnered funding for service improvement strategies from government bodies.
  • Collaborated with external providers to meet patient care continuity needs.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Oversaw daily operations to achieve high productivity levels.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Supported team by demonstrating respect and willingness to help.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Prevented cross-contamination by sanitising utensils and surfaces.
  • Developed appropriate resources to meet needs of diverse audiences.
  • Improved efficiency and productivity by acquiring new skills.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.

Education

Certificate - Full Computer Packages

Inforidge College Nairobi
Nairobi, Kenya
02.2009 - 09.2009

KCSE (GCSE Equivalent) - Certificate of Secondary Education

Muthurwa Secondary School
Nairobi, Kenya
01.2005 - 11.2008

KCPE - Certificate of Primary Education

Hillcrest Primary School
Nairobi, Kenya
01.1996 - 10.2004

Skills

  • Visible leadership
  • Safeguarding vulnerable adults
  • Activity coordinating
  • CQC compliance
  • Team building
  • Management
  • Payroll administration
  • Time management
  • Training delivery
  • Policy compliance
  • Social care management

Affiliations

  • Cooking, swimming, dancing and photography.

Timeline

Assistant manager

Fitzroy
05.2018 - Current

Certificate - Full Computer Packages

Inforidge College Nairobi
02.2009 - 09.2009

KCSE (GCSE Equivalent) - Certificate of Secondary Education

Muthurwa Secondary School
01.2005 - 11.2008

KCPE - Certificate of Primary Education

Hillcrest Primary School
01.1996 - 10.2004
Jackline Kimani