Jackie Marks
WOODFORD GREEN,Essex
Summary
Tenacious Key Account Manager skilled in driving and generating business to achieve growth targets. Manages sales pipelines to deliver commercial performance. Communicates and negotiates confidently to build productive, profitable client relationships.
Driven Key Account Manager with experience in first-class sales service, offering excellent budget-control and negotiation skills for profitable stakeholder relations. Proactive and professional for responsive team support in pressured, target-driven environments.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work history
Business Development Manager
Pall-Ex Logistics (Basildon) Ltd
Basildon, Essex
2020.08 - Current
- Closed complex, lucrative deals with new customers.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Opened new accounts to augment existing customer base to meet growth targets.
Business development manager
Palletways (Colchester) Ltd
Colchester, Essex
2018.02 - 2020.07
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Influenced key decision-making and established trust with stakeholders.
- Coached team to build client relationships and exceed sales targets.
Regional Key Account Manager (London)
DX Network Services Ld
London
2015.01 - 2018.01
- Retained existing customer accounts through consistent engagement and sales data analysis.
- Cultivated long-term relationships with clients to accurately quote pricing and terms to achieve customer objectives.
- Conducted market and competitor analysis to identify growth opportunities.
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- Optimised sales volume by managing accounts and building rapport.
- Produced management team reports on account health and target delivery.
- Developed account growth strategy by identifying opportunities with existing accounts.
- Evaluated and negotiated commercial contracts with existing customers to achieve high renewal rate.
Senior Key Account Manager (London)
City Link Ltd
London
2006.02 - 2014.12
- Launched digital marketing campaign and virtual engagement initiatives to increase product uptake across key accounts.
- Cultivated and sustained critical partnerships with clients to support consistent satisfaction.
- Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.
- Collaborated with sales team to onboard and integrate new customers.
- Formulated and implemented successful account strategies to drive continuous improvement, profitability and growth.
- Supported proposal development and implemented contractual agreements.
- Employed exceptional rapport-building skills to nurture key relationships.
Education
Certificate of Higher Education - Business Studies - Night School
Harlow College
Essex 1990.09 - 1992.06
GCSEs - English, Maths, History, Business Studies, Metal Work, & Home Economics
Manhood Comprehensive School
Selsey, West Sussex 2001.04 -
Skills
- Revenue development
- Open and clear communicator
- Consultative and relationship selling
- Cost management
- Networking ability
- Performance goals
- Sales leadership
- Proposal writing
- Promotional activity analysis
- Relationship management
Timeline
Business Development Manager
Pall-Ex Logistics (Basildon) Ltd
2020.08 - Current
Business development manager
Palletways (Colchester) Ltd
2018.02 - 2020.07
Regional Key Account Manager (London)
DX Network Services Ld
2015.01 - 2018.01
Senior Key Account Manager (London)
City Link Ltd
2006.02 - 2014.12
GCSEs - English, Maths, History, Business Studies, Metal Work, & Home Economics
Manhood Comprehensive School
2001.04 -
Certificate of Higher Education - Business Studies - Night School
Harlow College
1990.09 - 1992.06