Jackie Anderson

Serving Customers, replenishing departments

• Dismantled, reassembled and reshaped parts of manufactured products.
• Set up and tended to punch press fabricating components for products.
• Labelled cutting lines on material to prepare for fabrication process.

• Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
• Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
• Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.

• Managed high-volume customer queries simultaneously through effective multitasking.
• Offered prompt solutions to maintain customer satisfaction.
• Liaised with team to develop strategies in improving customer service.
• Provided information regarding warranties, promos and loyalty programs to enhance customer satisfaction.
• Coached and trained team members to increase productivity and growth.
• Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
• Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
• Assisted customers with varying questions using product knowledge and service expertise.