Jack Winstanley
Leeds,West Yorkshire
Summary
Dedicated and compassionate, this dynamic professional possesses a background in customer service and hospitality, currently seeking a fulfilling career within the care sector. The experience gained has refined interpersonal and communication skills, facilitating connections with individuals from diverse backgrounds. This professional has cultivated a profound understanding of interpersonal relationships, empathy, and support.
Motivated by a genuine desire to make a positive impact on people's lives and eager to leverage a diverse skill set to contribute to the well-being and happiness of those in need, there is confidence that this individual will bring a strong work ethic and adaptability to the realm of care work.
Overview
6
6
years of professional experience
Work history
Guest Speaker
Common Room UK
Leeds, West Yorkshire
02.2020 - Current
- Annually travel to the University of Manchester to give in-person lectures for up to 120 students, surrounding mental health, to aid the education of medical professionals.
- Adapt content to suit online learning platforms in order to continue the program during COVID-19.
- Helping to design PowerPoint presentations to thus enable the integration of more visual content and sources, into each talk.
Vintage Product Appraiser
Vintage Cash Cow
Leeds, West Yorkshire
05.2023 - 02.2024
- Conducted comprehensive appraisals of vintage products, specializing in precious metals, sports memorabilia and photographic equipment.
- Employed attention to detail in researching historical and market trends to accurately assess the value and authenticity of vintage pieces.
- Collaborated with colleagues to streamline appraisal procedures and enhance overall efficiency in delivering high-quality services.
- Stayed informed about legal and ethical considerations in the vintage appraisal field, ensuring compliance with industry standards.
Retail Assistant & Product Photographer
Oxfam
Headingley, West Yorkshire
05.2018 - 05.2023
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Photographed and listed higher value donations for the organisation's e-store.
- Personally assisted up to 250 customers, daily, with prompt and polite support in-person and via telephone.
- Calculated correct costs for donations, through consulting company pricing strategies and product research.
- Accurately handled cash and credit card transactions, cashed up daily, and till trained new volunteers.
Cafe Supervisor & Social Media Manager
Alternatively Vegan Ltd
Stanningley, West Yorkshire
05.2020 - 09.2021
- Motivated an 8-member team to execute an exceptional level of service and workplace hygiene, leading to a 120% increase in repeat customers, and a 5-star food safety rating.
- Served up to 140 customers daily, supporting those with unique dietary challenges with customisable menu offerings.
- Oversaw the running of a food delivery service by packing and checking loads against documentation, before delegating journeys between drivers.
- Managed the company's social media presence, increasing their Instagram following by 575%.
- Formulated and integrated sales promotions into the company's marketing strategy to increase daily revenue by 80%.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Received full barista training from Leodis Coffee Ltd.
- Organised, catered for, and hosted both social and charity events.
- Accurately cashed up, each day, upon open and closure.
Education
Bachelor or Arts - Music Journalism
University of The Creative Arts
Epsom03-2017
BTEC Level 3 - Journalism
Leeds City College
Leeds08-2015
GCSE - 5 GCSEs (B-C): Maths, English, Science, History & Sport
Priesthorpe School
Pudsey, Leeds08-2012
Skills
- Inventory control and record keeping
- Concise time management
- Community engagement
- Disability care
- Communication skills
- Food/Beverage preparation & safety
- POS system operation
- Customer service support
References
References available upon request.
Timeline
Vintage Product Appraiser
Vintage Cash Cow
05.2023 - 02.2024
Cafe Supervisor & Social Media Manager
Alternatively Vegan Ltd
05.2020 - 09.2021
Guest Speaker
Common Room UK
02.2020 - Current
Retail Assistant & Product Photographer
Oxfam
05.2018 - 05.2023
Bachelor or Arts - Music Journalism
University of The Creative Arts
BTEC Level 3 - Journalism
Leeds City College
GCSE - 5 GCSEs (B-C): Maths, English, Science, History & Sport
Priesthorpe School
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