Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jack Stone

Cambridge,Cambridgeshire

Summary

Motivated and dependable individual currently on a gap year, seeking part-time work in a fast-paced, customer-focused environment. Brings 2 years of experience as a punter on the River Cam and previous work as a cashier at a local newsagents. Strong communication and customer service skills, with a proven ability to handle responsibility, manage time effectively, and work both independently and as part of a team. Physically resilient, quick to learn, and comfortable engaging with people from all backgrounds. Achieved 3 A Levels at grade A and now looking to build further experience alongside future university plans.

Overview

4
4
years of professional experience
51
51
years of post-secondary education

Work history

Punting Chauffeur

Cambridge Punt Company & Rutherford's Punting
Cambridge, Cambridgeshire
09.2023 - Current
  • Customer Service & Communication – Regularly interacted with a diverse range of customers, ensuring a positive and engaging experience through clear, friendly, and informative communication.
  • Teamwork – Worked collaboratively with other punters and staff to manage bookings, coordinate tours, and maintain smooth daily operations, especially during peak tourist seasons.
  • Time Management – Balanced tight schedules and back-to-back tours efficiently, often under pressure, to ensure timely service delivery without compromising on quality.
  • Physical Stamina & Resilience – Maintained high levels of physical performance and endurance while punting for long hours in varying weather conditions, demonstrating strong work ethic and discipline.
  • Problem Solving – Adapted quickly to unpredictable situations such as difficult customers, overcrowding, or changing river conditions, resolving issues calmly and effectively.
  • Leadership & Initiative – Took charge of guiding tours, ensuring safety, and sometimes mentoring newer punters, showing confidence and responsibility in leading groups.
  • Cultural Awareness – Gained valuable experience working with international tourists, improving your ability to connect with people from different backgrounds and tailor your communication accordingly.
  • Conflict Resolution – Handled customer complaints or disputes diplomatically and professionally, turning potentially negative experiences into positive outcomes.
  • Adaptability – Learned to stay flexible and resourceful in a dynamic, outdoor job that required rapid responses to weather, customer needs, and business fluctuations.
  • Sales & Persuasion – Developed persuasive skills through upselling private tours and promoting services to passers-by, contributing directly to company revenue.

Cashier

Shaun's Newsagents
Cambridge, Cambridgeshire
10.2021 - 10.2023
  • Handled customer transactions accurately and efficiently, maintaining trust and professionalism at the till.
  • Prepared and enveloped weekly bills for newsround customers, demonstrating strong attention to detail and organisational skills.
  • Cleaned and restocked shelves regularly, helping maintain a tidy, well-presented shop environment.
  • Worked independently and as part of a team, taking initiative to complete tasks without supervision.
  • Provided friendly and helpful customer service, building rapport with regular customers and resolving queries confidently.

Education

A-Levels - Computer Science

Hills Road Sixth Form College
Cambridge, Cambridgeshire
09.2023 - 06.2025

A-Levels - Mathematics

Hills Road Sixth Form College
Cambridge, Cambridgeshire
09.2023 - 06.2025

A-Levels - Physics

Hills Road Sixth Form College
Cambridge, Cambridgeshire
09.2023 - 06.2025

GCSEs - Biology

Cottenham Village College
Cambridge, Cambridgeshire
09.2018 - 07.2023

GCSEs - Chemistry

Cottenham Village College
Cambridge, Cambridgeshire
09.2018 - 07.2023

GCSEs - English Language

Cottenham Village College
Cambridge, Cambridgeshire
09.2018 - 07.2023

GCSEs - English Literature

Cottenham Village Cottenham
Cambridge, Cambridgeshire
09.2018 - 07.2023

GCSEs - French

Cottenham Village College
Cambridge, Cambridgeshire
09.2018 - 07.2023

GCSEs - Geography

Cottenham Village College
Cambridge, Cambridgeshire
09.2018 - 07.2023

GCSEs - Mathematics

Cottenham Village College
Cambridge, Cambridgeshire
09.2018 - 07.2023

GCSEs - Music

Cottenham Village College
Cambridge, Cambridgeshire
09.2018 - 07.2023

GCSEs - Physics

Cottenham Village College
Cambridge, Cambridgeshire
09.2018 - 07.2023

GCSEs - Further Mathematics

Cottenham Village College
Cambridge, Cambridgeshire
09.2021 - 07.2023

Skills

  • Customer-Focused service
  • Resilience and stamina
  • Good physical stamina
  • Professional attire presentation
  • Handling difficult customers
  • International regulations knowledge
  • High energy level
  • Topic research
  • Excellent listening
  • Punctuality awareness
  • Familiarity with booking systems
  • Local history knowledge
  • Digital cash register operation

Timeline

Punting Chauffeur

Cambridge Punt Company & Rutherford's Punting
09.2023 - Current

A-Levels - Computer Science

Hills Road Sixth Form College
09.2023 - 06.2025

A-Levels - Mathematics

Hills Road Sixth Form College
09.2023 - 06.2025

A-Levels - Physics

Hills Road Sixth Form College
09.2023 - 06.2025

Cashier

Shaun's Newsagents
10.2021 - 10.2023

GCSEs - Further Mathematics

Cottenham Village College
09.2021 - 07.2023

GCSEs - Biology

Cottenham Village College
09.2018 - 07.2023

GCSEs - Chemistry

Cottenham Village College
09.2018 - 07.2023

GCSEs - English Language

Cottenham Village College
09.2018 - 07.2023

GCSEs - English Literature

Cottenham Village Cottenham
09.2018 - 07.2023

GCSEs - French

Cottenham Village College
09.2018 - 07.2023

GCSEs - Geography

Cottenham Village College
09.2018 - 07.2023

GCSEs - Mathematics

Cottenham Village College
09.2018 - 07.2023

GCSEs - Music

Cottenham Village College
09.2018 - 07.2023

GCSEs - Physics

Cottenham Village College
09.2018 - 07.2023
Jack Stone