Resourceful and experienced individual offering expertise in administration and computer literacy. Dedicated team member with high attention to detail and strong organisational skills. Capable of handling multiple projects simultaneously with high degree of accuracy.
Proficient in a wide range of computer software, including but not limited to; Microsoft Office, Zoom and other teleconferencing programs and numerous email applications. Also able to resolve a vast array of common technical issues without the need of a technical expert.
Also driven to achieve both small, day-to-day goals as well as larger, longer-term goals. This includes anything from maintaining punctuality to excelling with any given tasks.
During my time in this role, I was required to interact with a wide-range of customers from many varied walks of life, some with special requirements, such as translation. During these interactions, I would handle both personal information and sensitive topics with utmost care, often within specific time frames or financial remits.
I also took part in many in-office meetings and offered suggestions on how both myself and my colleagues could better complete our work and enhance our abilities.
During my time at Resource Staffing, I was responsible for both general administration such as responding to emails, ordering stationary and liaising with clients as well as specialist administration. This included interviewing potential clients and performing their induction.
During my time at B&M, I was required to work twelve-hour night shifts where I was responsible for preparing the store for the next day's opening. I started working at B&M as this particular store was preparing to open to the public for the first time, meaning the work at the time was particularly intense and demanding.