Jack Saywood
Bishop's Stortford
Summary
Commercial Sales & Account Manager with 11+ years' experience delivering revenue growth across Cyber Security, IT solutions and professional training environments.
Proven track record of exceeding targets through consultative selling, strategic account management and new business development. Generated over £1 million in revenue at Robust IT while consistently outperforming a monthly sales target of £15,000.
Experienced managing full sales cycles, developing long-term client relationships and identifying opportunities for account growth. Looking to bring a strong commercial background and proven sales performance into a new challenge within technology, account management or business development.
Overview
18
18
years of professional experience
Work history
Senior Sales Manager
Robust IT
Hybrid
2019.05 - 2026.07
- Consistently exceeded quarterly sales targets across cyber security training packages for ex-military personnel via our ELCAS scheme.
- Managed a team of 3, delivering coaching, setting KPIs, and implementing performance metrics.
- Developed new B2B business channels and managed key accounts, helping expand revenue streams beyond resettlement.
- Built strong client pipelines through inbound and outbound activity, CRM tracking, and needs-based selling.
- Introduced new sales scripts and training plans that improved team performance by 25%.
- Led initiatives to increase referrals and repeat business, driving up average deal size.
Sales Executive
Robust IT
Hybrid
2014.12 - 2019.05
- Managed high-volume outbound and inbound sales activity, handling 70–120 customer calls per day while providing tailored solutions, building relationships and consistently progressing opportunities through to close.
Commercial Account Handler
James Hallam Insurance Brokers
London
2012.11 - 2014.12
- Managed 40+ client accounts in the Hospitality & Leisure sector, identifying upsell opportunities and negotiated renewal terms and cover extensions, contributing to team sales targets.
- Responded promptly to all client communications, enhancing rapport and trust levels.
Account Transition Manager
AON Risk Solutions
London
2011.06 - 2012.10
- Oversaw onboarding for global insurance clients, managing cross-border coverage requirements and acted as the key liaison between sales, service teams, and underwriters for smooth client handovers.
Client Service Advisor
AON Risk Solutions
London
2008.11 - 2011.06
- Supported client managers with technical queries and daily servicing across SME and mid-market books and helped reduce customer churn through high service standards and account follow-ups.
Education
GCSEs -
Helena Romanes School
Great Dunmow, Essex 1 2004 - 1 2008
Skills
- B2B & B2C Consultative Sales
- Cyber Security & IT Solutions Sales
- Account Management & Client Retention
- New Business Development
- Full Sales Cycle Management
- Pipeline & Forecast Management
- Strategic Relationship Management
- Negotiation & Closing
- CRM: Salesforce, Zoho, FLG & Microsoft Dynamics
References
References available upon request.
Timeline
Senior Sales Manager
Robust IT
2019.05 - 2026.07
Sales Executive
Robust IT
2014.12 - 2019.05
Commercial Account Handler
James Hallam Insurance Brokers
2012.11 - 2014.12
Account Transition Manager
AON Risk Solutions
2011.06 - 2012.10
Client Service Advisor
AON Risk Solutions
2008.11 - 2011.06
GCSEs -
Helena Romanes School
1 2004 - 1 2008