Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Jack Rowland

Woodhurst,Cambridgeshire

Summary

I would consider myself a dedicated professional in all of my job roles with expertise in customer service and stock control procedures. I demonstrate strong organisational skills, punctuality, and the ability to work independently or as part of a team. I am proficient in Microsoft Office through doing my A-Levels and knowledgeable in Health and Safety regulations from my sport A-Level. I'm committed to maintaining professional etiquette and effective communication with both customers and other employees. I pride myself in my physical fitness which is useful for physically demanding tasks like heavy lifting. As I am now out of education, I am available to work any time throughout the week, aiming to contribute effectively to team goals and company success.

Overview

3
3
years of professional experience

Work history

Lobby Host

McDonald's
Saint Ives, Cambridgeshire
02.2024 - Current
  • Worked closely with the management team, contributing to business improvements.
  • Utilised point-of-sale systems, facilitating seamless billing processes.
  • Ensured guest satisfaction by providing excellent customer service.
  • Developed strong relationships with regular customers, encouraging repeat visits.
  • Communicated effectively with kitchen staff, resulting in timely order deliveries.
  • Assisted guests with special dietary requests, ensuring their comfort and safety.
  • Created a welcoming environment with friendly interactions and prompt service.
  • Greeted and directed visitors, creating positive and welcoming first impression.
  • Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.

Kitchen porter

Johnson's of Oldhurst
Old Hurst, Cambridgeshire
05.2023 - 12.2023
  • Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
  • Maintained high standards of cleanliness by washing kitchen equipment and utensils.
  • Cleaned work surfaces, ensured hygiene standards were met.
  • Assisted in stock rotation tasks; maintained accurate inventory count.
  • Worked under pressure during peak times without compromising on quality of work delivered.
  • Achieved high levels of organisation with sorting and storing deliveries.
  • Unloaded deliveries, stored items properly for easy accessibility.
  • Kept a safe working environment by following all health and safety regulations.
  • Completed deep cleaning tasks as instructed by supervising chef or manager.

Kitchen assistant

Three Jolly Butchers
Houghton, Cambridgeshire
07.2022 - 07.2022
  • Adhered to health and safety regulations with careful handling of food and equipment.
  • Stored ingredients properly, extending their freshness dates significantly.
  • Cleaned utensils, achieving a more efficient work environment.
  • Assisted in inventory management to avoid food wastage.
  • Unloaded deliveries promptly for immediate storage and use of fresh produce.
  • Washed dishes quickly after meals service to free up space in the kitchen area.
  • Assisted chefs with meal preparations for smoother service during peak hours.
  • Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.

Education

A-Levels - Vocational Sport

St Ivo Academy Sixth Form
Saint Ives, Cambridgeshire
09.2023 - 06.2025

A-Levels - Food and Nutrition

St Ivo Academy Sixth Form
Saint Ives, Cambridgeshire
09.2023 - 06.2025

GCSEs - English

St Ivo Academy
Saint Ives, Cambridgeshire
09.2021 - 07.2023

GCSEs - Film Studies

St Ivo Academy
Saint Ives, Cambridgeshire
09.2021 - 07.2023

GCSEs - Maths

St Ivo Academy
Saint Ives, Cambridgeshire
09.2021 -

GCSEs - ICT

St Ivo Academy
Saint Ives, Cambridgeshire
09.2021 - 07.2023

GCSEs - Food and Nutrition

St Ivo Academy
Saint Ives, Cambridgeshire
09.2021 - 07.2023

GCSEs - Science

St Ivo Academy
Saint Ives, Cambridgeshire
09.2021 - 07.2023

GCSEs - History

St Ivo Academy
Saint Ives, Cambridgeshire
09.2021 - 07.2023

Skills

  • Professional etiquette
  • Customer service
  • Good organisation skills
  • Stock control procedures
  • Ability to work both independent as well as in a group
  • Good communication skills
  • Physical fitness
  • Health and Safety regulations
  • Microsoft Office proficiency
  • Always punctual
  • Can work any time throughout the week

Affiliations

  • Boxing
  • Gym
  • Cars
  • Football
  • Video games

Timeline

Lobby Host

McDonald's
02.2024 - Current

A-Levels - Vocational Sport

St Ivo Academy Sixth Form
09.2023 - 06.2025

A-Levels - Food and Nutrition

St Ivo Academy Sixth Form
09.2023 - 06.2025

Kitchen porter

Johnson's of Oldhurst
05.2023 - 12.2023

Kitchen assistant

Three Jolly Butchers
07.2022 - 07.2022

GCSEs - English

St Ivo Academy
09.2021 - 07.2023

GCSEs - Film Studies

St Ivo Academy
09.2021 - 07.2023

GCSEs - Maths

St Ivo Academy
09.2021 -

GCSEs - ICT

St Ivo Academy
09.2021 - 07.2023

GCSEs - Food and Nutrition

St Ivo Academy
09.2021 - 07.2023

GCSEs - Science

St Ivo Academy
09.2021 - 07.2023

GCSEs - History

St Ivo Academy
09.2021 - 07.2023
Jack Rowland