Summary
Overview
Work History
Education
Skills
Certification
Websites, Portfolios, Profiles
Additional skills & interests:
Volunteering:
Extra curricular:
Disclaimer
Hobbies and interests
Timeline
Generic

Jack Rodea

St Albans

Summary

I know a CV introduction can often sound like every other applicant's, but my journey so far has taught me that success isn't always about being the smartest person in the room. I've never considered myself the best at everything, but I've always believed that hard work, determination and a willingness to learn can take you a long way. I pride myself on the relationships I build with others, the effort I put into everything I do and my determination to keep pushing myself, even when things aren't easy.

Now studying BA (Hons) Business Management at Manchester Metropolitan University, I am looking to build on my experiences, develop my commercial awareness and apply my skills in a professional business environment. I bring a combination of strong communication, adaptability and a willingness to learn, with the ambition to make a positive contribution wherever I work.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Crew member

Affinity Crew
Manchester
04.2025 - Current
  • Worked collaboratively with crew members to meet tight deadlines and ensure venues were ready for clients on time.
  • Maintained presentation and attention to detail, ensuring event spaces remained clean, organised, and professionally presented.
  • Assisted in setup and dismantling of events, ensuring safe and correct assembly of equipment to high standards.

Customer Assistant

Marks and Spencer
06.2023 - Current
  • Delivered excellent customer service by assisting customers with queries, locating products and creating a positive shopping experience.
  • Operated tills regularly, processing customer transactions and handling cash accurately.
  • Collaborated with colleagues and managers across a six-department store to uphold high standards and achieve shared objectives.
  • Ensured clothing was neatly folded, correctly sized, and presented to M&S's brand standards.

Insurance Intern

Howdens Insurance Brokers
London
01.2024 - 02.2024
  • Analysed client data using spreadsheets to calculate insurance premiums and determine appropriate rates.
  • Met with professionals specialising in high net worth insurance to understand how valuable assets belonging to wealthy clients are protected
  • Explored Lloyds of London to understand various syndicates trading insurance and their methods of risk distribution
  • Engaged with employees across the business to gain insights into the insurance industry and potential career paths.

Waiter

Bar Meze
St Albans
01.2022 - 01.2024
  • Took customer orders, served food and drinks, and responded promptly to requests to ensure a positive dining experience.
  • Delivered friendly, attentive customer service in a welcoming, family-run restaurant, building positive relationships with customers.
  • Worked collaboratively with kitchen and front-of-house staff to maintain efficient service, particularly during busy periods.
  • Recognised with customer tips for hard work, attentiveness, and high standards of service.

Mortgage Administrator

SPF Private Clients
London
12.2022 - 07.2023
  • Conducted mortgage completion checks, ensuring accuracy of documentation and compliance with all requirements to facilitate timely completions.
  • Communicated with solicitors to obtain outstanding documentation, expediting mortgage application progress towards completion.
  • Demonstrated strong productivity and initiative by completing more mortgage completion checks than any other member of the administration team during one month.

Paper Boy

Mccolls
Sandridge
01.2019 - 01.2021
  • Developed discipline and reliability by waking up at 6am daily before school, regardless of adverse weather conditions.
  • Ensured punctuality by arriving on time for all commitments.
  • My planned route led to ensuring effective use of time to minimise delays.
  • Supported team members by covering shifts for absent colleagues.

Education

BA (Hons) - Business Management

Manchester Metropolitan University
Manchester
01-2029

A Levels - Media - A. Business - B. Drama - C.

Sandringham School
St Albans, HRT
01-2025

8 GCSEs - Science, Drama, PE, English Language, Business

Sandringham School
01-2023

Skills

  • Communication
  • Leadership
  • Work Ethic
  • Teamwork
  • Customer Service
  • Event setup
  • Administrative support
  • Time management
  • Relationship building
  • Initiative

Certification

  • Microsoft Office Specialist: Powerpoint Associate
  • The Service Mindset: Enhancing your customer centric skills
  • Mental Health and Wellbeing

Websites, Portfolios, Profiles

Jack Rodea | LinkedIn

Additional skills & interests:

Leadership – Captained my football team and helped lead the squad to back-to-back promotions, developing my ability to motivate others, take responsibility and work towards shared goals.

Resilience & Work Ethic – Balanced university studies with part-time employment while maintaining a strong commitment to personal development and consistently delivering to a high standard.

Sport & Team Development – Passionate about football, fitness and personal improvement, with a strong interest in the role leadership, discipline and teamwork play in achieving success.

Men's Mental Health - Participated in a football tournament to raise funds for men's mental health, supporting awareness of an important cause while contributing to a charitable initiative.

Volunteering:

  • Volunteering – Residential Care Home - Volunteered at a residential care home, engaging with elderly residents through conversation and social interaction to promote companionship, wellbeing and a welcoming, positive environment.

Extra curricular:

  • Professional Development: Completed multiple LinkedIn Learning courses alongside my degree to expand my business knowledge and develop professional skills.
  • Ethical Decision-Making: Explored ethical business practices and sustainability through additional learning on regenerative businesses.
  • Strengths Profile: Completed a comprehensive assessment to identify key strengths, development areas and opportunities for personal growth.
  • Problem-Solving: Proactively identified decision making as an area for development and took steps to strengthen my critical thinking and ability to approach challenges effectively.

Disclaimer

References available upon request.

Hobbies and interests

  • Football
  • West Ham
  • Gym
  • Music
  • Socialising

Timeline

Crew member

Affinity Crew
04.2025 - Current

Insurance Intern

Howdens Insurance Brokers
01.2024 - 02.2024

Customer Assistant

Marks and Spencer
06.2023 - Current

Mortgage Administrator

SPF Private Clients
12.2022 - 07.2023

Waiter

Bar Meze
01.2022 - 01.2024

Paper Boy

Mccolls
01.2019 - 01.2021

BA (Hons) - Business Management

Manchester Metropolitan University

A Levels - Media - A. Business - B. Drama - C.

Sandringham School

8 GCSEs - Science, Drama, PE, English Language, Business

Sandringham School
Jack Rodea