Jack Radford

Since joining Volvo at the start of 2024 i have quickly become one of the top technicians in the workplace becoming a plus technician and EV trained in under a year and well on my way to becoming a master technician.

I have proven my skills as a extremely capable mechanic and good diagnostic skills quickly becoming one of the key members of the team who is happy to help with any issues another member of they team may have.

Some of my key roles are.

• High Voltage vehicle diagnostics
• Replacement of High voltage components such as Eclectic rear or front motors, Removal of High voltage batteries.
• Vehicle diagnostic using specialised tools such as a pecoscope
• replacement of gearboxes
• replacement of engines
• Resolved engine malfunctions with in-depth troubleshooting techniques.
• Ensured vehicle safety by performing thorough inspections and maintenance.
• Provided excellent customer service to maintain garage reputation.
• Protected against accidents by carefully handling tools and chemicals.
• Performed accurate electrical testing, enabling safe system fault repairs.
• Assisted customers in understanding vehicle issues, enhancing customer relationships.
• Conducted comprehensive diagnostic tests for identifying mechanical faults.
• Upheld stringent health and safety regulations for continued compliance with legislation.
• Located and diagnosed engine faults.
• Resolved reported vehicle issues first time, achieving high customer satisfaction rate.
• Kept up-to-date with latest automotive technologies through continuous professional development courses.

• Company Overview: Aylesbury, Buckinghamshire
• Carried out scheduled and routine maintenance on all types of vehicles
• Replaced brake components including brake pipes and fluid changes
• Replaced suspension components and completed wheel alignment
• Completed gearbox servicing, diagnosis and repairs
• Replacement of multiple engine components internal and external
• Confident on multiple types of diagnosis equipment
• Diagnosed, located and resolved various engine faults
• Performed accurate electrical diagnosis
• Took advantage of opportunities to learn new systems such as recent hybrid and EV training
• Observed senior mechanics completing major repairs
• Responsible for purchasing new parts and monitored inventory
• Assembled mechanical components following specifications
• Documented work logs and repairs to maintain accurate records
• Consulted with clients on maintenance and preventative procedures
• Read and followed technical documentation to complete accurate repairs
• Evaluated depth of current tire tread and educated customers about dangers of low tread
• Drove vehicles to determine problems and test repairs
• Kept personal appearance and all work areas neat and professional
• Protected against accidents by carefully handling tools and chemicals
• Aylesbury, Buckinghamshire