Having worked in hospitality for just over 3 years now I am confident that I bring a great joyful enthusiasm to the workplace and is coupled with my dedicated work ethic and efficiency. My love for food shows through my joy of sharing it with customers. I am always happy to take on something new and go into everything with a flexible and open mind.
Able to multitask in a busy, fast paced restaurant environment.
Interacting with customers, ensuring they have a comfortable and enjoyable drinking/ dining experience.
Handling customer complaints with efficiency, care and professionalism- ensuring their problems are resolved whilst maintaining a positive and friendly customer relationship.
knowledge of wine and spirits. Making in-house cocktails.
Answering phones, taking and scheduling bookings using the online booking system provided.
Memorising the menu and offering recommendations on food and drink with passion.
closing down the restaurant, includes: sweeping mopping all floors, wiping down of tables and spaces, taking out bins, cleaning toilets and setting up the restaurant for the next day.
closing down and locking up the restaurant, held responsibility of handling the keys.
confident social skills upbeat, outgoing and positive
In-depth food and wine knowledge
3 years of hospitality background
Food safety understanding
cleaning and all types of surface