Leah OMalley
Chadderton ,Oldham
Summary
Experienced shop assistant with an outgoing, friendly personality and the ability to work as a helpful and positive team member. Possessing excellent verbal communication skills when offering advice on products with a focus on achieving outstanding customer satisfaction. Successful at multi-tasking and delivering a prompt and friendly service with experience of working well under pressure.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Clarkes Shoes
, Oldham
07.2024 - 09.2024
- Offered personalised shopping advice to customers.
- Handled queries and complaints efficiently.
- Handled high-pressure situations calmly.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Handled money transactions ensuring accurate accounting at the end of each shift.
- Managed till operations smoothly, reducing waiting time for customers.
- Listened to customer needs and preferences to provide advice and increased sales opportunities.
- Conducted daily inventory checks to manage stock levels accurately.
Shop assistant
Mind
Oldham
01.2023 - 12.2023
- Operated cash registers with accuracy and processed cash and card transactions.
- Updated product labelling and pricing to reflect discounts and offers.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Updated window displays regularly for fresh store appeal.
- Guaranteed high levels of customer satisfaction.
- Facilitated smooth checkouts with customers.
- Greeted every customer warmly, promoting friendly atmosphere.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Tagged products quickly and accurately with price tags and stickers.
Bartender and event assistant
The Old School Rooms Wedding Venue,
Middleton , Greater Manchester
05.2024 - Current
- Assisted in wedding events at a large venue. Duties include helping prepare rooms for wedding party, setting tables for guests.
- Greeted guests in a warm and welcoming manner before showing them to their tables.
- Served as a dedicated and enthusiastic waitress, serving food and drinks in a professional, friendly way.
- Continued to work throughout the evening behind the bar, preparing and serving drinks in a busy environment.
- Handled all financial transactions, providing customers with the correct change.
- Ensured all workspace and tables were clean and tidy by regularly clearing away dirty dishes and cups and cleaning the venue once the guests had all left.
- Supported serving staff with fast, accurate beverage preparation.
- Maintained the highest standards of safety and hygiene at all times.
- Kept bar service areas stocked with tea, coffee and espresso.
Christmas event staff member
Middleton School Rooms
Manchester
12.2024 - 12.2024
- Prepared premises and supplies for arriving guests.
- Took payments for purchases throughout the day,
- Engaged with the customer providing them with advice and introducing them to a variety of Christmas drinks.
- Displayed flexibility in my working hours and provided cover when required.
- Demonstrated excellent customer service skills.
- Ensured safety and compliance with venue policies, leading to successful events.
- Offered professional, friendly service at all times to maximise customer comfort and enjoyment.
- Worked under pressure whilst maintaining high levels of service during peak event times.
- Assisted in cleaning and tidying up post-event, leaving venue spotless.
Bartender
Queen Elizabeth Hall
Oldham
02.2024 - 05.2024
- Prepared drinks and served customers in a busy environment.
- Assessed customers needs and preference's whilst offering advice on drinks to suit customers tastes
- Created an inviting atmosphere through friendly interaction with customers.
- Provided a professional, friendly and courteous service to all customers.
- Demonstrated excellent communications skills in high pressure situations.
- Developed an extensive knowledge of beer, wine and spirits.
- Collected, washed and put away glassware between guests.
- Checked identification of customers to ensure legal drinking age compliance.
- Handled cash transactions securely minimising risk of theft or fraud.
Education
GCSEs - Maths
Crompton House School
Oldham 09.2016 - 06.2021
GCSEs -
English Literature
Oldham 09.2016 - 05.2021
GCSEs - English
Crompton House School
Oldham 09.2016 - 05.2021
GCSEs - Physical Education
Crompton House School
Oldham 09.2016 - 05.2021
GCSEs - Geography
Crompton House School
Oldham 09.2016 - 05.2021
GCSEs - Spanish
Crompton House School
Oldham 09.2016 - 05.2021
GCSEs - Religious Studies
Crompton House School
Oldham 09.2016 - 05.2021
GCSEs - Biology
Crompton House School
Oldham 09.2016 - 05.2021
GCSEs - Chemistry
Crompton House School
Oldham 09.2016 - 05.2021
GCSEs - Physics
Crompton House School
Oldham 09.2016 - 05.2021
A-Levels - Chemistry
Crompton House 6th Form
Oldham 09.2021 - 05.2023
A-Levels - Biology
Crompton House 6th Form
Oldham 09.2021 - 04.2023
A-Levels - Physical Education
Crompton House 6th Form
Oldham 09.2021 - 05.2022
Foundation Degree in Arts - Dance and Choreography
Addict Dance Academy
Leicester 09.2023 -
Skills
- Coffee and tea knowledge
- Hospitality service expertise
- Decision making
- Beverage serving techniques
- Ordering procedures
- Resilience under pressure
- Communication
- Food preparation and safety
- Product knowledge
- Multitasking efficiency
- Safe food handling
- Effective communication
- Money handling
- Initiative taking
- Cash register operation
Timeline
Christmas event staff member
Middleton School Rooms
12.2024 - 12.2024
Sales Assistant
Clarkes Shoes
07.2024 - 09.2024
Bartender and event assistant
The Old School Rooms Wedding Venue,
05.2024 - Current
Bartender
Queen Elizabeth Hall
02.2024 - 05.2024
Foundation Degree in Arts - Dance and Choreography
Addict Dance Academy
09.2023 -
Shop assistant
Mind
01.2023 - 12.2023
A-Levels - Chemistry
Crompton House 6th Form
09.2021 - 05.2023
A-Levels - Biology
Crompton House 6th Form
09.2021 - 04.2023
A-Levels - Physical Education
Crompton House 6th Form
09.2021 - 05.2022
GCSEs - Maths
Crompton House School
09.2016 - 06.2021
GCSEs -
English Literature
09.2016 - 05.2021
GCSEs - English
Crompton House School
09.2016 - 05.2021
GCSEs - Physical Education
Crompton House School
09.2016 - 05.2021
GCSEs - Geography
Crompton House School
09.2016 - 05.2021
GCSEs - Spanish
Crompton House School
09.2016 - 05.2021
GCSEs - Religious Studies
Crompton House School
09.2016 - 05.2021
GCSEs - Biology
Crompton House School
09.2016 - 05.2021
GCSEs - Chemistry
Crompton House School
09.2016 - 05.2021
GCSEs - Physics
Crompton House School
09.2016 - 05.2021
Similar Profiles
Vincent DigginsVincent Diggins
Server at PJ Clarkes HudsonServer at PJ Clarkes Hudson
Heather McNicholasHeather McNicholas
Bartending Manger / Lead Bartender at Clarkes Bar & ResturantBartending Manger / Lead Bartender at Clarkes Bar & Resturant
Waquar Ullah KhanWaquar Ullah Khan
Accounts Payable Maneger at Shoes palace trading shoes & Accessories L.L.CAccounts Payable Maneger at Shoes palace trading shoes & Accessories L.L.C
Wayne BerryWayne Berry
Warehouse forklift operator at Cormar CarpetsWarehouse forklift operator at Cormar Carpets
GLAN PINHEROGLAN PINHERO
Health care assistant at NHS Foundation TrustHealth care assistant at NHS Foundation Trust