Summary
Overview
Work history
Education
Skills
Timeline
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Jack O'Brien

Weston-super-Mare,Somerset

Summary

A reliable individual with 5+ years of retail background and experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

2026
2026
years of professional experience

Work history

Sales Assistant

JD Sports
Farnborough, Hampshire
11 2018 - 09 2022
  • Managed till operations by scanning items, processing payments and issuing receipts.
  • Provided service with a smile, offering helpful advice to best meet customer needs.
  • Followed company procedures and guidelines for a smooth experience.

Supervisor

JD Sports
Cribbs Causeway, Bristol
09.2022 - 03 2024
  • Unpacked and scanned deliveries of 50+ boxes precisely to avoid discrepancies.
  • Cash handling large sums of money efficiently.
  • Monitored stock levels to avoid overstocking or understocking issues.

Supervisor

JD Sports
Weston-super-mare, Somerset
03 2024 - Current
  • Completed visits with the area manager, showing improvements to the store visually, and the stores performance.
  • Utilised knowledge of current fashion trends for effective visual merchandising.
  • Handled customer complaints promptly, enhancing overall satisfaction rates.
  • Processed deliveries and delegated unpacking, pricing and replenishment tasks to maximise efficiency.

Education

BTEC -

Farnborough College of Technology
Farnborough

Skills

  • Opening and closing procedures
  • Product knowledge
  • Reliable
  • Customer service
  • Cash handling

Timeline

Supervisor

JD Sports
09.2022 - 03 2024

Sales Assistant

JD Sports
11 2018 - 09 2022

Supervisor

JD Sports
03 2024 - Current

BTEC -

Farnborough College of Technology

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Jack O'Brien