Jack Nicholls
King’s Lynn,norfok
Summary
Reliable and enthusiastic professional with a strong focus on customer service. Founder of Pathway Productions, a freelance videography and social media business, demonstrating expertise in content creation, communication, and organization. Extensive experience in retail, hospitality, events, and community volunteering. Committed, adaptable, and passionate about delivering high-quality work.
Overview
1
1
Language
14
14
years of professional experience
Work History
Founder & Freelance Creative Professional
Pathway Productions
01.2024 - Current
- Created, filmed and edited high-quality video content that engaged audiences for clients and personal projects
- Managed social media accounts, produced photography and crafted compelling narratives that resonated with followers
- Develop strong technical, organisational and creative skills running my own business
- Managed client bookings, facilitated communication, negotiated pricing, prepared contracts and performed administration tasks efficiently
Volunteer
Break Charity
Norwich
01.2013 - Current
- Assisted with social media updates, captured event photography, and created engaging podcast content to raise awareness of charity initiatives
- Organised activities and represented charity to visitors and the public, fostering community engagement and support
- Supported conservation projects at Fen Zen and Wrongs Covert, contributing to local environmental preservation
- Developed teamwork skills while collaborating with diverse groups during various projects
Event Steward
Festival 2
King’s Lynn
01.2025 - 12.2026
- Managed crowd flow and checked access across three weekends to ensure visitor safety
- Followed site rules and collaborated effectively with team to maintain calm in busy situations
- Provided first aid support and assisted visitors with queries and directions to enhance their experience
- Demonstrated reliability by returning for a second consecutive year
Event Steward
Berry Recruitment
King’s Lynn
07.2025 - 07.2025
- Coordinated event setup, managed crowd flow, and provided visitor guidance for large one-day event
- Managed ticket verification processes, ensuring a seamless admission of guests to events.
- Checked tickets and scanned customers into venues efficiently, reducing queue times.
- Advised customers on hospitality facilities and their locations, improving event site flow.
Checkout Operator / Multifunctional Team Member
Tesco
King’s Lynn
06.2023 - 10.2024
- Assisted customers at checkouts, processed payments accurately and handled cash securely
- Delivered friendly, helpful service, resolved customer queries, and maintained clean, organised work areas
- Adapted to multiple roles during peak hours, enhancing team efficiency and support during busy periods
- Fulfilled online grocery orders, located items and maintained stock levels across departments
- Reason for leaving: Left to focus fully on setting up and running my own business.
Team Member
YO! Sushi
King’s Lynn
02.2023 - 05.2023
- Prepared fresh food to high standards while ensuring customer satisfaction through friendly service
- Maintained clean stations, restocked supplies efficiently, and responded quickly during peak times
- Transitioned to new role for improved work-life balance
Crew Member / Line Cook
McDonald’s
King’s Lynn
06.2021 - 02.2023
- Prepared food accurately to ensure compliance with health & safety regulations
- Worked effectively under pressure while assisting and training new team members
- Served customers and managed orders to foster a positive, welcoming atmosphere
- Transitioned to a role with more stable hours and growth potential.
Volunteer Sales Assistant
Wood Green Animal Charity
King’s Lynn
10.2022 - 01.2023
- Welcomed customers, processed payments, and maintained accurate cash records to ensure smooth transactions
- Responded to customer inquiries with helpful information, promoted charity initiatives, and assisted in fundraising efforts
- Sorted, priced, and displayed stock attractively while ensuring shop remained tidy and organised for an enjoyable shopping experience
Barista
Coffee Break
Norwich
01.2020 - 02.2021
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Prepared and served a variety of hot beverages, processed payments, and maintained café cleanliness
- Established rapport with regular customers while consistently delivering reliable service independently and as part of a team
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
Education
Diploma Level 1 - Vehicle Maintenance, Mechanics, Bricklaying, Carpentry & Business Skills
College of West Anglia
King’s Lynn09-2017
Skills
- Video Editing
- Photography
- Content Creation
- Social Media Management
- Audience Engagement
- Event Coordination
- Project Coordination
- Risk Management
- Quality Assurance
- Inventory Control
- Culinary Arts
- Beverage Service
- Working Efficiently
- Facilities Management
- Communication
- Collaborative Skills
- Customer Service
- Public Speaking
- Visual Storytelling
Custom
Available on request
Languages
English
Beginner
A1
Timeline
Event Steward
Berry Recruitment
07.2025 - 07.2025
Event Steward
Festival 2
01.2025 - 12.2026
Founder & Freelance Creative Professional
Pathway Productions
01.2024 - Current
Checkout Operator / Multifunctional Team Member
Tesco
06.2023 - 10.2024
Team Member
YO! Sushi
02.2023 - 05.2023
Volunteer Sales Assistant
Wood Green Animal Charity
10.2022 - 01.2023
Crew Member / Line Cook
McDonald’s
06.2021 - 02.2023
Barista
Coffee Break
01.2020 - 02.2021
Volunteer
Break Charity
01.2013 - Current
Diploma Level 1 - Vehicle Maintenance, Mechanics, Bricklaying, Carpentry & Business Skills
College of West Anglia