Jack Morrison

Employed as GSS Junior Non-Commissioned Officer, providing Ground Support Systems in support of Typhoon operations.

Key Responsibilities include:

- Maintained availability of Engineering and Mission Systems for QRA(I) North and Typhoon operations in UK and overseas.

- Supervised execution of engineering activities in accordance with GSS Engineering Order Book and Quality Management System.

- Provided helpdesk and on-site technical support for Typhoon Engineering and Mission Systems at RAF Lossiemouth.

- Ensured configuration control of all fixed and deployable Typhoon Engineering hardware at RAF Lossiemouth.

- Recorded maintenance activities accurately using F700 series documentation in compliance with MAM-P, MAM-D, and AP600.

- Adhered to all Station Quality Management System procedures, promoting continuous improvement.

- Complied fully with statutory Health, Safety, and Environmental procedures.

- Uphold ethos, core values, and standards expected of Royal Air Force personnel.

Promotion to Junior Non-Commissioned Officer within post, as UK Air Surveillance and Control System Engineering Systems Manager.

Key Responsibilities include:

- Managed, supervised, and mentored ICT Technicians on all Flight Safety critical UK ASACS Equipment.

- Coordinated contractor work within Control and Reporting Centre Boulmer, ensuring compliance with Health & Safety regulations.

- Liaised with Operations Surveillance Director to address maintenance issues for North and South UK Air Defence Assets.

- Recorded and actioned all equipment faults within Control and Reporting Centre Boulmer, raising Maintenance Work Orders as necessary.

- Controlled and coordinated major servicing, infrastructure, and equipment projects.

- Produced shift handover brief, maintaining updated Engineering Log and Daily Equipment States Website.

- Delivered comprehensive daily brief to Senior Operations Staff, declaring all equipment states and servicing tasks.

Within a pressurised environment, providing maintenance of systems that are vital to UK Air Defence. These include; Voice Communications System, Command and Control System and Flight Plan Dissemination System.

- Performed scheduled maintenance on UKASACS equipment, minimising operational impact.

- Organised and executed corrective maintenance for essential systems.

- Deputised for Supervisor, supporting Manager in their absence.

- Liaised with military sites and civilian agencies regarding equipment outages.

- Updated Daily Equipment State database, ensuring transparency across the force.

- Adhered to Health and Safety regulations, ensuring compliance among visiting personnel.

- Completed maintenance documentation to maintain accurate engineering records.

- Executed associated duties, recording occurrences with precision.

Deployed to British Forces South Atlantic Islands on a 4 month detachment. Employed within Systems Control (SysCon) part of the Joint Communications Support Unit (JCSU). Working as a shift technician my responsibilities included providing first-line maintenance and support to Defence Digital (DD) assured services across the Mount Pleasant complex and remote mountain sites.

Delivered food and drink services in a fast-paced environment at Ibrox Stadium.
Maintained excellent customer service while engaging with patrons in a 50,000 capacity venue.
Handled monetary transactions accurately to ensure efficient operations.