Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.
One of the fundamental skills of flying is the ability to listen I developed this skill through the hospitality and retail sector- listening and coordinating with team members is vital These are very transferrable skills, and extremely important for a pilot as there is absolutely no room for error Doubtlessly, being able to command a team is essential key of controlling an airplane under calm situations or stressful emergencies Communications skills are crucial on an aircraft in order to talk to the extended crew, such as, cabin crew, air traffic controllers and ground workers I feel I have these skills when I worked in my local shop, relaying tasks to colleagues and saying what needs completed