Jack Marsh
Stockton-on-tees,Durham
Summary
Experience with a background in troubleshooting, root cause analysis, and quality assurance to optimise plant production and ensure product integrity. Proficient in utilising Microsoft applications to streamline sample requests, data analysis, and reporting processes. Skilled in conducting lab-scale polymerisation to test recipe modifications and resolve raw material issues. Successfully managed a new area of enhanced oil recovery (EOR) application equipment, collaborating with R&D chemists, technicians, and production teams to improve product performance and cost efficiency. Demonstrates exceptional project management and communication skills across departments, delivering clear reports that support critical decision-making for production processes.
Driven individual with keen eye for detail, ready to excel in a lab environment. Skilled in data analysis and laboratory procedures, coupled with strong problem-solving abilities. Aiming to contribute to accurate research outcomes and efficient laboratory operations.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Lab technician
SNF
Billingham, Stockton-on-Tees
09.2023 - Current
- Calibrated lab instruments regularly, ensured consistent accuracy.
- Prepared buffers and reagents through according to SOP protocol to maintain quality assurance
- Minimized cross-contamination by maintaining organised workspace.
- Created detailed reports on trends which analyse results and resolve issues on plant
- Performed testing procedures according to agreed laboratory protocols.
- Validated new testing methods to enhance laboratory capabilities and improve the efficiency
- Classified and recorded testing results and products accurately for reliable reference and tracebaility
- Performed troubleshooting on malfunctioning equipment, reduced downtime in operations.
- Interpreted and compiled laboratory results for data-driven decision-making.
- Performed laboratory testing in controlled conditions for reliable outcomes.
- Assisted shift chemists to conduct complex experiments.
- Collaborated with fellow technicians for efficient workflow.
- Followed strict quality control measures, maintained reliability of test results.
- Conducted routine tests by following standard procedures.
- Handled reagents with care and precision.
- Updated laboratory records diligently, kept track of all performed tests.
- Worked overtime during peak periods to meet deadlines.
- Given responsibility of running EOR application testing equipment along side another work college
- Implemented environmental monitoring procedures, maintaining compliance with regulatory standards.
- Tested products and raw materials against Quality Control (QC) standards.
- Collaborated with head office to troubleshoot and address technical issues in results
Delivery driver
Asda
Stockton-on-Tees, Durham
07.2022 - 09.2023
- Applied personal road knowledge and GPS application to set shortest routes.
- Supported physically challenged customers to arrange goods safely and efficently
- Drove van for timely delivery of parcels and mail following government standards.
- Completed deliveries with smile and patient, personalised service.
- Coordinated delivery schedules for optimum time management.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Bartender
The Falcon at Hilton
Stockton-on-Tees, Durham
09.2020 - 07.2022
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Created an inviting atmosphere through friendly interaction with customers.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Resolved customer complaints promptly to maintain good relationships.
- Input orders into register, calculated bills and collected payments.
- Supported serving staff with fast, accurate beverage preparation.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
Education
Bachelor of Science - Forensic Science
Teesside University
Middlesbrough 09.2020 - 07.2023
A-Levels - Chemistry , Physics , Psychology , Core Maths
Conyers Sixthform
Stockton-on-Tees 09.2018 - 03.2020
Skills
- Conducted trouble shooting issues and root cause analysis with quality and efficiency to ensure integrity of products and decrease downtime of plant production
- Used a numerous of Microsoft applications to improve efficiency of sample requesting , results reporting and data analysis
- Conduct lab scale polymerization to test recipe changes of products and to trouble shoot issue with raw materials
- Given responsibility of running a new area of EOR application equipment to test quality of products and trouble shoot issues with communications to head office as well as the production department This equipment allows us to change recipes for products and analyse their performance of injection for more cost effective production and aid in research and development of the product
This project has allowed me to network well withing the company , mainly with other R&D chemists / technicians in head office along with the production department and managers and build my skills to run projects and communication skills between different departments
- My high work ethic coupled with my assurance for quality allows me to produced clear and concise reports for management and production to then make decisions that impact plant production and process of the products
- My university degree which wouldn't be associated with this line of work allows me to think out of the box and from a different perspective as i have been conditioned through out these years to problem solve under high pressure with constant accuracy on results and facts
- I have spent the past year and a half shadowing professionals in this industry to broaden my skill set which i have applied to my projects and work through out this time
Timeline
Lab technician
SNF
09.2023 - Current
Delivery driver
Asda
07.2022 - 09.2023
Bartender
The Falcon at Hilton
09.2020 - 07.2022
Bachelor of Science - Forensic Science
Teesside University
09.2020 - 07.2023
A-Levels - Chemistry , Physics , Psychology , Core Maths
Conyers Sixthform
09.2018 - 03.2020
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