Jack Lanigan
Tower Hamlets,City of London
Summary
Friendly Barista with great people skills and 5 years experience, knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Barista supervisor
Humdingers Catering
Camden, City of London
2025.01 - Current
- Trained new recruits on coffee brewing techniques to maintain service quality standards.
- Handled customer complaints promptly, resulting in improved client relations over time.
- Managed inventory effectively to ensure continuous supply of coffee beans and other essentials.
- Implemented promotional campaigns successfully, driving an increase in sales volume without specific numbers mentioned.
- Oversaw stock levels regularly, preventing potential shortages or overstocking issues.
Front of house host / Barista
Kuro Eatery
Notting Hill Gate, Royal Kensington and Chelsea
2024.04 - 2025.01
- Adapted quickly to varying customer volumes maintaining high standards even during busy periods.
- Resolved guest complaints with patience and professionalism to ensure satisfaction.
- Worked closely with management on scheduling and staffing issues ensuring effective resource allocation.
- Enhanced customer experience by providing warm, friendly welcomes and efficiently managing reservations.
- Managed booking systems effectively for streamlined operations.
- Confirmed reservation details accurately reducing errors and mix-ups.
Education
Foundation Degree in Science - Cyber Security
University of West of England
Bristol 2022.09 - 2023.06
A-Levels - English Literature
Strode College
2016.09 - 2018.05
A-Levels - Phycology
Strode College
2016.09 - 2018.05
A-Levels - Biology
Strode College
2016.09 - 2018.05
Skills
- 5 Years Barista experience
- Speciality coffee knowledge
- Direct supplier ordering
- New recipe integration
- Latte art
- Espresso machine maintenance
- Barista training
Timeline
Barista supervisor
Humdingers Catering
2025.01 - Current
Front of house host / Barista
Kuro Eatery
2024.04 - 2025.01
Foundation Degree in Science - Cyber Security
University of West of England
2022.09 - 2023.06
A-Levels - English Literature
Strode College
2016.09 - 2018.05
A-Levels - Phycology
Strode College
2016.09 - 2018.05
A-Levels - Biology
Strode College
2016.09 - 2018.05