Jack Lane
Maidenhead,Berkshire
Summary
Results-driven Account Director with 6+ years of experience in market research, specialising in managing and growing key client relationships. Proven track record in overseeing complex research programmes and delivering actionable insights that drive client success. Experienced in account management and have regularly surpassed annual portfolio targets in excess of £2.5m gross revenue, with strong expertise and understanding across the full research process—from design and execution to analysis and reporting. Highly personable and confident, with excellent communication and public speaking skills. A collaborative and outgoing team player, motivated by achieving goals and contributing to the success of high-performing teams.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work history
Associate Director, Client Development
Savanta
London
02.2024 - Current
- Account management of a portfolio of approximately 10 key clients in Savanta's Media team.
- Exceeded annual portfolio target of £1.1m net revenue in 2024, exceeding expectations by several hundred thousand pounds.
- On track to achieve 2025 portfolio spend target of £2.1m net revenue.
- Oversee prospecting, outreach, and account growth initiatives to ensure client success.
- Lead proposal writing and business response to RFQs in collaboration with research team.
- Ensure seamless project transitions through management of Statements of Work, arranging kickoff calls, and project invoicing and admin.
- Developed strong relationships with two £1m+ gross spend clients, leveraging existing connections while expanding into new buying centres.
- My experience to date in Market Research has also allowed me to take on additional research responsibilities outside of a commercial role including questionnaire design, tab spec writing and data checking.
Senior Account Manager
Savanta
London
07.2022 - 01.2024
- Managed a portfolio of approximately 25 clients, including agencies and end brands.
- Consistently surpassed annual revenue targets between £600,000 and £800,000.
- Acquired multiple new clients by leveraging connections from previous relationships.
- Established new buying centres within existing clients through proactive outreach and referrals.
- Began steps in career management through managing an Executive in the Account Management team.
Account Manager
Savanta
London
02.2020 - 06.2022
- Managed a portfolio of approximately 25-30 clients, including agencies and end brands.
- Consistently exceeded annual revenue targets between £450,000 and £600,000.
- Expanded offerings from data collection to comprehensive research services.
- Integrated commercial acumen with project management for end-to-end sample-only projects.
Sales Executive
Savanta
London
05.2019 - 01.2020
- Developed and valued client research briefs to ensure alignment with project goals.
- Managed transition of research proposals into active projects, enhancing workflow efficiency.
- Oversaw fieldwork management for client data collection studies, ensuring quality standards.
- Maintained and nurtured existing client relationships to foster long-term collaboration.
- Supported Account Managers and Directors in responding to RFQs and identifying growth initiatives.
- Contributed to internal Commercial Support function by assessing feasibility of new quantitative research briefs.
- Collaborated across departments to streamline processes related to research proposal development.
Consultant
The Leadership Network (now Gemba)
London
02.2017 - 08.2018
- Contributed to sales team at this recent startup business, who deliver global leadership training masterclasses to senior businesspeople.
- Gained expertise in cold calling and delivering impactful sales pitches.
- Closed deals with VP and C-Suite executives in blue chip companies across Europe and the United States.
Bartender
Revolution Bars
Beaconsfield, Buckinghamshire
06.2016 - 02.2017
- Handled drinks and food orders at the bar
- Led cocktail masterclasses for large groups
- Collaborated with team members to provide seamless service during busy periods
- Occasionally did shifts as a waiter during daytime and evening food service
Ski School Helper
Family Ski Company
Morzine, France
12.2015 - 04.2016
- Helped support the youngest and least able skiers at ski school during mornings, delivering essential feedback to parents regarding child progress, and hosting awards ceremonies at week's conclusion.
- Led afternoon groups in twice weekly 'Adventure Ski' sessions, organised by the École du ski Français, providing opportunities for older, more skilled children to explore mountain terrain and enjoy skiing experiences.
- Encouraged development of children's skiing abilities through personalised support and being a friendly face each morning.
Marketing Intern
Fuel3D
Chinnor, Oxfordshire
09.2015 - 11.2015
- Gained proficiency in producing engaging online content for social media, writing impactful press releases, and conducting in-house market research for B2B marketing initiatives.
Education
Bachelor of Science - Business Management (Marketing)
Cardiff University
Cardiff 09.2012 - 07.2015
A-Levels -
John Hampden Grammar School
High Wycombe, Buckinghamshire 09.2005 - 07.2012
Skills
- Business intelligence tools
- Sales growth expertise
- Team building
- Strategic planning
- Market research
- Salesforce expertise
- Client focused
- Data collection
- Account management experience
- Advanced interpersonal skills
- Communication skills
- Public speaking
- Questionnaire optimisation
- Sponsorship effectiveness
- Creative testing
- Campaign evaluation
- Brand trakcing
Languages
French
Beginner
Affiliations
Hobbies and interests outside of work include reading (mostly crime fiction), dog walking, geography, home improvement and cooking. My main passion, however, is sport and I play competitive football as well as enjoying golf, tennis, cricket, padel and running.
References
References available upon request.
Timeline
Associate Director, Client Development
Savanta
02.2024 - Current
Senior Account Manager
Savanta
07.2022 - 01.2024
Account Manager
Savanta
02.2020 - 06.2022
Sales Executive
Savanta
05.2019 - 01.2020
Consultant
The Leadership Network (now Gemba)
02.2017 - 08.2018
Bartender
Revolution Bars
06.2016 - 02.2017
Ski School Helper
Family Ski Company
12.2015 - 04.2016
Marketing Intern
Fuel3D
09.2015 - 11.2015
Bachelor of Science - Business Management (Marketing)
Cardiff University
09.2012 - 07.2015
A-Levels -
John Hampden Grammar School
09.2005 - 07.2012
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