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Energetic and driven, well-suited for thriving in fast-paced, customer-focused environment. Proven skills in sales and customer service, combined with strong organisational abilities. Aim to create engaging and profitable trading experiences that leave shoppers satisfied and eager to return. Has a passion for helping people and animals. Ready to use and develop interpersonal, organisational, and sales skills in retail or hospitality roles.

Quality assurance professional with expertise in fast-paced manufacturing environments. Proven ability to assess product safety and compliance, ensuring adherence to high-quality standards before dispatch. Strong communicator who collaborates effectively with production teams to enhance overall productivity and output.

I am a dedicated individual with a strong passion for dance and performance. Currently studying dance at University of Staffordshire (Wilkes Academy), developing skills in discipline, creativity, and teamwork. I am committed to continuous personal and professional growth, with a positive attitude and strong work ethic - bringing enthusiasm, reliability, and focus to every opportunity. I take pride in being hardworking, reliable, and eager to learn. I have strong communication skills and enjoy working as part of a team with good interpersonal skills that make me a great candidate for customer-facing roles.

Dedicated customer service professional with over 5 years of experience delivering responsive , solutions-forced support across phone, email, and chat channels. Skilled in resolving customer issues efficiently while maintaining a positive and professional demeanor.

 Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.  Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. 

Certified Business Analyst and Data Analyst with strong proficiency in Excel, Power BI, and SQL. Currently pursuing Chartered Accountancy (CA), building advanced expertise in financial reporting, auditing, and strategic decision-making. I bring practical experience in investment banking, financial modeling, valuation, and market analysis through training with J.P. Morgan.With a strong foundation in finance, analytics, and technology, I specialize in transforming data into actionable insights and supporting high-quality business decisions. I approach every project with clarity, precision, and a structured problem-solving mindset, and I’m seeking opportunities in analytics, finance, consulting, or strategy.

Experienced with managing outbound calls to provide exceptional customer service and support. Utilizes effective communication techniques to foster positive interactions and resolve issues efficiently. Knowledge of CRM systems and call center protocols ensures streamlined operations and customer satisfaction. Customer service professional recognized for delivering high standards and achieving results in outbound call environments. Leveraged expertise to enhance customer satisfaction and maintain call quality standards. Known for strong collaboration, adaptability, and focus on team success. Proficient in persuasive communication and time management.

Jack Lambourne

Summary

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GCSEs - English Literature

GCSEs - English Language

GCSEs - Computer Science

GCSEs - Combined Science

GCSEs - Business

GCSEs - Mathematics

GCSEs - French

GCSEs - Geography

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GCSEs - English Literature

GCSEs - English Language

GCSEs - Computer Science

GCSEs - Combined Science

GCSEs - Business

GCSEs - Mathematics

GCSEs - French

GCSEs - Geography

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