Summary
Overview
Work history
Education
Timeline
Generic
Jack  Joseph

Jack Joseph

Worcester Park ,Surrey

Summary


I successfully completed my GCSEs with grades ranging from 4 to 7, including English and Maths, and I am currently studying A-levels at Blenheim Sixth Form in Government & Politics, Business Studies, and Philosophy & Ethics. I am presently awaiting my final results.


I have completed the Duke of Edinburgh Gold Award, which demonstrates my resilience, adaptability, and commitment to personal development. As Captain of the U18 Wandgas Football Club, I have developed strong leadership, teamwork, and communication skills—both on and off the pitch.


Alongside my studies, I work part-time as a sports coach and hold FA Level 1 certifications in both Coaching and Refereeing. I use this experience to support and engage with my local community through youth sports initiatives.


In addition to my coaching role, I also work as a bartender at the Derby Arms Pub. This position has provided me with valuable customer service experience, requiring me to interact with a diverse range of customers in a fast-paced environment. It has helped me strengthen my interpersonal and communication skills, remain calm under pressure, and deliver consistently high standards of service. Working in hospitality has also enhanced my ability to manage time effectively, handle responsibility, and work collaboratively as part of a team.



Overview

4
4
years of professional experience

Work history

Bartender

Derby Arms pub
Epsom, Surrey
02.2025 - Current
  • Provided excellent service to customers, resulting in repeat business.
  • Managed stock levels efficiently, preventing shortages during peak hours.
  • Checked the identification of customers to ensure legal drinking age compliance.
  • Adapted quickly to different situations, maintaining efficiency even under pressure.
  • Resolved customer complaints promptly to maintain good relationships.

Closing manager and Day supervisor

Epsom Social
Epsom, Surrey
06.2024 - 02.2025


  • Led bar and events operations, collaborating with owner to enhance business success.
  • Grew restaurant profits through improved marketing and staff development initiatives.
  • Reconciled POS data with receipts and cash on hand to enforce proper cash-handling and recordingkeeping.
  • Resolved complaints calmly and professionally, ensuring positive customer outcomes while maintaining high hygiene standards for regulatory compliance.


Customer service representative

Argos Limited ( Fixed Term contract )
Sutton
10.2023 - 12.2023
  • Fixed-term contract for increased Sales during the Christmas period.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Upsold new products and accessories to customers, capturing significant increases in add-on sales.
  • Boosted monthly sales revenue by skilfully promoting diverse product and service options.

Sports Coach - Holiday cover

Active Sports Coaching
Sutton, England
07.2021 - Current
  • Coached children in a variety of sporting activities, including football, rugby, tennis and hockey.
  • Continuously taught children valuable sporting skills such as teamwork, fair play and sportsmanship.
  • Closely supervised and supported pupils, ensuring their safety and access to learning.



Education

A-Levels - Business Studies, Government & Politics and RE ( UCAS predicated grades B,B,B)

Blenheim High School
Epsom
09.2023 -

GCSEs - English and Maths + Range of subjects Grade 4/7

Blenheim High School
Epsom
08.2021 - 06.2023

Timeline

Bartender

Derby Arms pub
02.2025 - Current

Closing manager and Day supervisor

Epsom Social
06.2024 - 02.2025

Customer service representative

Argos Limited ( Fixed Term contract )
10.2023 - 12.2023

A-Levels - Business Studies, Government & Politics and RE ( UCAS predicated grades B,B,B)

Blenheim High School
09.2023 -

GCSEs - English and Maths + Range of subjects Grade 4/7

Blenheim High School
08.2021 - 06.2023

Sports Coach - Holiday cover

Active Sports Coaching
07.2021 - Current
Jack Joseph