- Outside of work, I manage a football team I have a team of 9 under 8s Weekly I provide effective training sessions, communicating carefully with the children and handling their behaviours In addition, I referee for local teams
JACK HOOK
GILLINGHAM
Summary
I am a motivated and ambitious professional, with experience in accountancy, audit and client relationship management. Through my current role, I have developed strong analytical, communication and problem solving skills. Alongside the ability to work effectively, both independently and as part of a team.
I am now looking to build on my existing experiences, take on new challenges and progress in my career.
Overview
6
6
years of professional experience
Work History
Accounts & Audit Assistant
Berringers LLP
08.2024 - Current
- Conduct thorough audits to identify discrepancies, driving corrective actions that improved compliance and reduced error rates.
- Streamline account reconciliation processes, achieving fast turnaround times and improving overall financial reporting efficiency.
- Co-ordinated client visits and scheduled audit preparations, ensuring timely engagement and effective communication.
- Clarified client needs through effective verbal communication in interactions, enhancing service delivery.
- Mentored junior staff, fostering team cohesion and improving collaborative performance.
- Practised active listening and adapted communication style to engage diverse audiences effectively.
Trustee
The Laurence Plummer Foundation
08.2021 - Current
- Provide strategic oversight to ensure the charity fulfils its goals effectively and in good time.
- Work collaboratively with other trustees to shape and support the charity's strategic plan.
- Attended board meetings to influence key decision making for charity initiatives.
- Supported planning and execution of fundraising and community engagement events.
- Welcomed guests and facilitated networking events to strengthen community connections and advance charity's mission.
- Contributed to post-event reviews to evaluate impact and inform future planning for improved outcomes.
Accounts Trainee
McCabe Ford Williams
09.2022 - 04.2024
- Utilised accounting software including Xero, Sage, and QuickBooks for financial management and reporting.
- Experience in preparing and submitting VAT Returns through various software.
- Managed client relationships to ensure consistent communication and client satisfaction.
- Accompanied senior during client visits and conducted individual visits to strengthen client connections.
Store Assistant
Toolstation
07.2021 - 08.2022
- Provided warm and friendly welcomes to customers as they entered.
- Communicated effectively with customers, determining their needs and providing recommendations and upselling services.
- Assisted customers to select products best suited to their needs.
- Assisted customers with queries relating to wide selections of products and services.
- Brought customer issues to immediate attention so they could be handled efficiently.
- Handled incoming calls professionally to assist customers with inquiries effectively. with a professional and knowledgeable manner.
- Encouraged customer loyalty by building positive rapport with regular customers
Kitchen Porter
Avenue Tennis
01.2021 - 07.2021
- Cleaned and disinfected kitchen tools and supplies to uphold hygiene standards.
- Monitored product temperatures on delivery to ensure compliance with health and safety standards.
- Organised food storage areas to support team efficiency.
- Ensured stock arrived as ordered.
- Flexibly shifted tasks in response to changing service demands.
Education
A-Levels - Finance, Business Studies & English Language
The Howard School
Gillingham, KEN01-2022
GCSEs -
The Howard School
Gillingham, KEN01-2020
Skills
- Client Relations
- Customer Service
- Customer Engagement
- Problem Solving
- Attention to detail
- Time Management
- Organised
- Leadership
- Team Player
- Communication
- Interpersonal Skills
- Negotiation
Interests
Timeline
Accounts & Audit Assistant
Berringers LLP
08.2024 - Current
Accounts Trainee
McCabe Ford Williams
09.2022 - 04.2024
Trustee
The Laurence Plummer Foundation
08.2021 - Current
Store Assistant
Toolstation
07.2021 - 08.2022
Kitchen Porter
Avenue Tennis
01.2021 - 07.2021
A-Levels - Finance, Business Studies & English Language
The Howard School
GCSEs -
The Howard School