Jack Hobson
Manchester
Summary
Highly motivated and detail orientated professional currently working as cabin crew in the aviation industry. At 22 I have cultivated a strong passion for the travel and hospitality sector, blending my enthusiasm for delivering exceptional customer service with the ability to perform seamlessly in dynamic and high pressured environments. My role demands outstanding organisational skills, adapting, and a proactive approach to problem solving, all of which I excel at. Dedicated to ensuring safety and comfort and memorable experience for customers, I bring a customer focused mindset and a commitment to excellence to every task.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Flight Attendant
Ryanair
Manchester
03.2024 - 03.2025
- Ensure the safety, security and comfort of passengers by adhering to airline procedures and industry regulations
- Deliver exceptional customer service during flights, addressing passenger needs with professionalism and efficiency
- Conduct pre-flight safety checks and briefings, ensuring compliance with all safety protocols
- Collaborate closely with team members to create a seamless and enjoyable travel experience for all passengers
Line Supervisor
ASDA
Rochdale
11.2020 - 01.2024
- Oversaw daily store operations, ensuring the efficient functioning of all departments and maintaining high standards of customer service
- Managed and motivated a diverse team, fostering a positive work environment and driving performance to meet and exceed sales targets
- Analysed sales data and identified opportunities for growth and improve product offerings
- Ensured compliance with company policies, health and safety regulations, and legal requirements
- Delivered effective staff training and development programs to enhance team skills and support career progression
- Addressed and resolved customer complaints promptly, ensuring customer satisfaction and loyalty
Education
Hopwood Hall College
Rochdale 09.2019 - 06.2022
Skills
- Organisation
- Team Work & Collaboration
- Conflict Resolution
- Interpersonal Abilities
Certification
FIRST AID/CPR (2024)
Successfully completed comprehensive first aid training, acquiring skills and emergency response, CPR, wound care, and injury management to ensure safety and wellbeing in various situations.
DofE- Bronze Award (2018)
Achieved the Duke of Edinburgh bronze award, demonstrating commitment to teamwork, leadership, problem solving, and resilience through a series of physical, skill based, and community focused challenges.
Personal Details
DOB
01/10/2002
Gender
Male
Nationality
British
References
References available upon request.
Timeline
Flight Attendant
Ryanair
03.2024 - 03.2025
Line Supervisor
ASDA
11.2020 - 01.2024
Hopwood Hall College
09.2019 - 06.2022
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