Jack Hobson

The reason behind this job was to provide myself with time to really understand where I wanted to go with my career and give myself the needed time to make some important decisions and confirm with myself how I wanted to progress.

Rather than getting into another software development role whilst I was still uncertain on which avenues of software I wanted to progress into, I opted for a different job opportunity which allowed me to balance certain in things in my life a bit better whilst I was understanding what I wanted from myself.

Whilst this role is not Software related, here are some skills that were needed that could be carried on into another Software role:

• Delivered goods and products to customer on time and in excellent condition.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Reduced incidents of late deliveries by implementing effective time-management strategies.

• Coordinated with other engineers to evaluate and improve software and hardware interfaces.
• Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
• Collaborated with clients to define solution requirements.
• Estimated work hours and tracked progress using Scrum methodology.
• Developed unit test cases for testing and automation.
• Worked with back-end developers to design APIs.
• Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Served as primary point of contact for users with technical and non-technical issues, and ensured any issues were resolved.
• Devised high-quality database solutions ranging in size and complexity, increasing productivity and improving data sharing.
• Worked with developers to integrate resources within projects using Azure and Azure DevOps.
• Collaborated with QA team to test software quality through manual and automated testing.
• Wrote code using React and VB.NET to develop features for both mobile and desktop platforms.
• Followed SDLC best practices within Agile environment to produce rapid iterations for clients.
• Researched emerging web technologies and trends for possible incorporation into sites.
• Managed large amounts of support tickets daily with numbers reaching 25+ tickets per day.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

• Built website interfaces with HTML and CSS.
• Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
• Overlooked development with CMS.
• Worked closely with designers to develop modern and user friendly web pages.
• Created fully responsive web pages for all screen sizes
• Followed correct coding standards to ensure code was written efficiently, safely and easy to read.
• Worked on CMS driven projects
• Closely followed Adobe XD Design to turn to designs into functioning web pages.

• Collaborated effectively with members of software development team and personnel in other departments.
• Prepared and submitted reports and other documentation to assist development team members.
• Created interactive websites with software development department using React and Javascript frameworks.
• Analyzed source code to identify and rectify potential functionality issues.
• Produced clean, validation-ready code for project needs.
• Wrote clean, clear and well-tested code for various projects.
• Supported software engineering projects in Agile work environment.
• Met with the Chief Technology Officer on weekly basis to provide detailed project report and milestone updates.
• Created detailed and informative user guides of various functionalities within the applications, with numbers of user guides reaching 10+.
• Updated our full project folder from Javascript over to Typescript.
• Documented various analytics into spreadsheets every week.
• Worked alongside our creative consultant to create clear and aesthetically pleasing front-end software.
• Visiting schools and holding parties and events for them whilst highlighting our products and giving them tutorials and tours of our products.

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Orchestrated numerous private parties, business meetings and formal engagements.
• Managed accurate register and produced daily sales reports backing up inventory usage numbers.
• Managed cash and bar revenue during special promotions or sporting events.
• Completed regular bar inventories and daily requisition sheets and increased sales and profits.
• Set up glassware, liquor and other necessary supplies for special events.
• Improved and applied social media marketing strategies to increase patronage.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.
• Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
• Kept bar presentable and well-stocked to meet customer needs.
• Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour on most days.