Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jack Hastings

Glenrothes,FIF

Summary

I am a highly organised and reliable administrative professional with experience across office administration, training coordination, order processing, and customer-facing roles. I have a proven ability to manage high volumes of work accurately to tight deadlines, maintain detailed records, and support teams through clear communication and effective coordination. Experienced in using a wide range of systems, databases, and spreadsheets, with a strong background in both charity and commercial environments. I am known for attention to detail, adaptability, and delivering a consistently high standard of service.

Overview

13
13
years of professional experience
8
8
years of post-secondary education

Work history

Office Assistant

Clear Amber
Milnathort
01.2025 - Current
  • Process high volumes of sales orders end-to-end to tight daily dispatch deadlines
  • Print, check and allocate hundreds of orders and shipping labels with high accuracy
  • Maintain order tracking spreadsheets and databases to ensure up-to-date records
  • Communicate closely with colleagues and management to support smooth daily workflows

Training Administrator

Capella Charity
Edinburgh
01.2023 - 09.2024
  • Managed and administered healthcare training courses using Arlo
  • Liaised with delegates, answering queries and providing course information and support
  • Provided administrative support during live training sessions and to course presenters
  • Processed course feedback via SurveyMonkey and compiled reports to inform improvements
  • Supported Capella’s sleep support line, handling enquiries and triaging urgent cases

Visitor Experience Officer

Lincolnshire County Council
Lincoln, Lincolnshire
09.2019 - 12.2019
  • Delivered high-quality visitor experiences at Lincoln Castle and Lincoln Museum
  • Engaged with large visitor numbers, answering queries and sharing historical knowledge
  • Operated retail tills, handled cash, and completed end-of-day takings accurately
  • Supported ticketing and admissions for popular attractions with high footfall

Food and beverage assistant

DoubleTree by Hilton
Lincoln, Lincolnshire
07.2019 - 09.2019
  • Supported large-scale events in a fast-paced hospitality environment
  • Prepared function rooms, served guests, and assisted with post-event breakdown

Bar assistant

Beefeater
Lowestoft, Suffolk
11.2017 - 12.2017
  • Provided bar service during the busy Christmas period
  • Served customers, prepared drinks, and maintained cleanliness standards

Administrator

Great Yarmouth College
Great Yarmouth, Norfolk
12.2014 - 07.2017
  • Completed Level 2 & 3 NVQ in Business Administration while working as an apprentice
  • Supported senior leadership with diary management, meetings, and documentation
  • Assisted HR with recruitment administration and employee records
  • Supported Finance with purchase and sales invoicing

Volunteer

Lowestoft Sixth Form College
Lowestoft, Suffolk
11.2012 - 05.2014
  • Helped deliver public events promoting sustainable transport to ~4,000 visitors
  • Delivered health education presentations to primary school pupils
  • Awarded Bronze and Gold volunteering certificates by Suffolk County Council

Education

Bachelor of Arts - History

University of Lincoln
Lincoln, England
09.2018 - 07.2021

NVQ Level 3 - Administration

Great Yarmouth College
Great Yarmouth, Norfolk
01.2016 - 07.2017

A-Levels - ICT

Lowestoft Sixth Form College
Lowestoft
09.2012 - 07.2014

GCSEs - Mathematics, English, Science, Media Studies, Business Studies, History

Denes High School
Lowestoft, Suffolk
09.2009 - 07.2011

Skills

  • Microsoft office suite proficiency
  • Order processing
  • Attention to Detail
  • Organisation and prioritisation
  • Training planning and delivery
  • Advanced database use
  • Effective communication skills

Timeline

Office Assistant

Clear Amber
01.2025 - Current

Training Administrator

Capella Charity
01.2023 - 09.2024

Visitor Experience Officer

Lincolnshire County Council
09.2019 - 12.2019

Food and beverage assistant

DoubleTree by Hilton
07.2019 - 09.2019

Bachelor of Arts - History

University of Lincoln
09.2018 - 07.2021

Bar assistant

Beefeater
11.2017 - 12.2017

NVQ Level 3 - Administration

Great Yarmouth College
01.2016 - 07.2017

Administrator

Great Yarmouth College
12.2014 - 07.2017

Volunteer

Lowestoft Sixth Form College
11.2012 - 05.2014

A-Levels - ICT

Lowestoft Sixth Form College
09.2012 - 07.2014

GCSEs - Mathematics, English, Science, Media Studies, Business Studies, History

Denes High School
09.2009 - 07.2011
Jack Hastings