Jack Green
North Tawton,Devon
Summary
- Dependable team worker with strong customer service skills. Performs tasks with meticulous attention to detail to meet time targets. Track record of producing accurate written records, planning logistics, and prioritising customer privacy.
- Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
- Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work history
Assistant manager
Westhaven Homes
Tiverton, Devon
2016.07 - 2024.03
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Led and managed administrative staff to maintain smooth daily operations.
- Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
- Enforced company policies and guidelines for all employees.
- Acted as point of contact and escalation for complex customer queries.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Monitored health and safety measures for guaranteed compliance.
- Successfully delivered on tasks within tight deadlines.
Education
NVQ Level 3 - Construction
Exeter College
Exeter 2018.09 - 2020.06
Skills
- Time management
- Customer-focused
- Communication skills
- Public relations
- Problem-solving
- Leadership
Affiliations
- Gym
- Cycling
- Climbing
Timeline
NVQ Level 3 - Construction
Exeter College
2018.09 - 2020.06
Assistant manager
Westhaven Homes
2016.07 - 2024.03