Jack Graham

• Delivered end-to-end renewable energy projects (solar PV, EV chargers, battery storage and air source heat pumps) by managing the full sales cycle from initial enquiry through to contract closure.
• Conducted in-home consultations and detailed site assessments to gather customer requirements, evaluate property suitability and recommend optimal technical solutions.
• Coordinated with technical survey teams, installers and clients to ensure seamless project handover and high levels of customer satisfaction.
• Consistently met and exceeded sales targets at 1 in 3 pitches converting to a sale while maintaining focus on solution quality, regulatory compliance and available incentives.
• Built and maintained expert product and technical knowledge to identify risks early and provide accurate scoping during the pre-installation phase.

• Managed full-lifecycle client projects from initial consultation and needs assessment through to programme delivery and long-term retention.
• Designed and delivered tailored fitness solutions, managing stakeholder expectations and adjusting plans to ensure client goals were met on time.
• Drove business growth by converting leads into loyal clients, upselling premium packages and increasing gym membership from 800 to 1,700.
• Handled objection handling, performance tracking and reporting to monitor progress and maintain high retention rates.
• Created a positive project environment that encouraged long-term commitment, repeat business and exceptional customer satisfaction.

• Supported high-net-worth investment clients with market insights and portfolio transactions

• Executed buy and sell instructions accurately in line with regulatory standards

• Maintained detailed records and built trusted client relationships through clear communication

• Conducted detailed financial reviews for vulnerable customers in hardship, identifying risks and recommending tailored solutions to prevent further financial difficulty.
• Demonstrated strong empathy, analytical skills and stakeholder management when handling sensitive situations.

Generated new business leads and managed initial customer interactions for renewable energy products, developing strong objection-handling and persuasion skills in varied selling situations.