Jack Gilbert-Stone
Devizes,Wiltshire
Summary
I am a professional with over a decade of experience in food and beverage service, excelling in efficiency and productivity under pressure. Expertise in maintaining high cleanliness and presentation standards, with a strong background in a variety of service styles. Effective in team development and creating a supportive environment, while implementing successful up-selling techniques.
Overview
11
11
years of professional experience
Work history
Assistant manager
PS91 Hospitality
South Cerney, Gloucestershire
2025.03 - Current
- Increased staff productivity by providing comprehensive training programmes And leading meetings.
- Handled stock control duties diligently preventing overstocking or shortages.
- Managing staff rota, time sheet sign offs and allocating shifts within acceptable budget
- Handling banking matters.
- Crossing departments such as kitchen and housekeeping.
- Coordinating menus and till programming between kitchen and front of house.
Supervisor
PS91 Hospitality
Fairford, Gloucestershire
2024.02 - 2025.03
- Implemented company policies effectively, maintained high standards of service delivery.
- Managed daily operations to increase productivity.
- Monitored employee attendance records for maintaining discipline within the team.
- a largely similar role to what I experienced at The Bear, with new challenges and perspective.
Supervisor
The Bear Hotel (Wadworth)
Devizes, Wiltshire
2016.03 - 2024.02
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Manage staff training, team roles and planning workloads effectively and strategically.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Built customer retention and satisfaction by delivering top-quality service.
- Highly adaptable to a variety of situations and perform efficiently when under pressure.
- writing procedures and cleaning rotas as well as the ordering and handling of wet stock.
Server / Pot washer
Devizes rugby club
Devizes, Wiltshire
2015.01 - 2016.03
- Performed high-quality dishwashing services in busy kitchen environments, serving up to 100 or more guests during an event.
- Established effective cleaning routines, resulting in critical time savings.
- Set and cleared dining tables with excellent presentation standards.
- Prepared simple food items, freeing up cooks to focus on complex work.
Education
Hospitality qualifications
Wadworth
Devizes, WiltshireGCSEs -
Devizes School
DevizesMerit - Pubic Services
Trowbridge college
Trowbridge, WiltshireNVQ Level 3 -
Hospitality Supervisor Apprenticeship
Skills
- I am determined, committed and passionate about my work
- I am very supportive in team development
- I maintain high presentation and cleanliness standards with regards to myself and my work area
- I am efficient, productive and work well under pressure And during crisis management
- I am experienced in a variety of service styles and etiquette
- I am well mannered and engage with guests to deliver the best experience possible
- Leadership proficiency, good communication and productive work ethic
Timeline
Assistant manager
PS91 Hospitality
2025.03 - Current
Supervisor
PS91 Hospitality
2024.02 - 2025.03
Supervisor
The Bear Hotel (Wadworth)
2016.03 - 2024.02
Server / Pot washer
Devizes rugby club
2015.01 - 2016.03
Hospitality qualifications
Wadworth
GCSEs -
Devizes School
Merit - Pubic Services
Trowbridge college
NVQ Level 3 -
Hospitality Supervisor Apprenticeship