Summary
Overview
Work History
Education
Skills
Hobbies
Certification
Timeline
Generic

Jack Gash

Sherburn Village,Durham

Summary

Efficient and multi faceted Duty Manager versed in task delegation and workflow coordination, promoting efficient, and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support. Adept at managing Food and Beverage operations, conference and banqueting, this includes but is not limited to; Wedding ceremonies and receptions, Master of ceremonies, wedding sales and upselling, outdoor music festival bar management, corporate and charity dinners.

Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of branding and values. Excellent team leader consistently achieving and motivating to maximise customer satisfaction and staff morale.

I am currently seeking to transition into a sales environment where I can further develop and apply my skills beyond the hospitality sector. My experience to date has strengthened my ability to build strong customer relationships, think critically under pressure, and adapt swiftly to evolving circumstances. I am highly motivated to bring this expertise into a new challenge, where I can contribute meaningfully to business growth and tailor my approach to meet objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Duty Manager

Ramside Hall Hotel, Golf & Spa
08.2022 - Current
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Trained employees in essential job functions.

Duty Manager

Impeccable Pig
01.2022 - 12.2022

Bar supervisor/ Trainee duty manager

Hardwick Hall Hotel, Sedgefield
07.2018 - 01.2022

Sales Assistant

Sainsbury’s Local, Ferryhill
03.2020 - 08.2020
  • During first Covid lockdown

Auditor

Serve Legal, North East
03.2018 - 01.2020

Waiter and Bartender

Fox Cub, Spennymoor
10.2016 - 09.2017

Events Waiter and Bartender

Hardwick Hall Hotel, Sedgefield
04.2016 - 10.2016

Education

Biology

Newcastle University
01-2017

Biology, Physical Education, Geography

Durham Sixth Form Centre
01.2017

AS Level - Chemistry

Durham Sixth Form Centre
01.2016

GCSE - Chemistry, Geography, French, English Language, English Literature, Maths, Religious Studies, Biology and Physics

Ferryhill Business & Enterprise College
01.2015

Skills

  • Customer service expertise
  • Health and safety compliance
  • Staff training and development
  • Guest experiences
  • Strategic planning and analysis
  • Staff supervision
  • Telephone etiquette
  • Employee performance reviews
  • Special event coordination
  • Complaint handling
  • Master of ceremonies
  • Interpersonal communications

Hobbies

Creative and Entrepreneurial Endeavours
In 2019, I co-founded a small DJ and party hire business with a close friend, born out of a shared passion for music and experience as a hobbyist DJ. What began as a personal interest evolved into a successful venture through dedication and consistent effort. We provided services for a range of events, including weddings, birthday parties, and private gatherings. The business operated until recently, closing due to increasing professional commitments.

Personal Interests
Music continues to play a significant role in my life. I find personal enjoyment and relaxation in playing the guitar, learning songs from genres I appreciate. In addition to music, I have a long-standing interest in birdwatching. A former RSPB youth member, I regularly participate in the annual garden bird watch and enjoy observing wildlife in various natural settings—a pastime that combines nostalgia with a connection to the outdoors.

Certification

  • Licensing Act 2003- Personal license- May 2024

Timeline

Duty Manager

Ramside Hall Hotel, Golf & Spa
08.2022 - Current

Duty Manager

Impeccable Pig
01.2022 - 12.2022

Sales Assistant

Sainsbury’s Local, Ferryhill
03.2020 - 08.2020

Bar supervisor/ Trainee duty manager

Hardwick Hall Hotel, Sedgefield
07.2018 - 01.2022

Auditor

Serve Legal, North East
03.2018 - 01.2020

Waiter and Bartender

Fox Cub, Spennymoor
10.2016 - 09.2017

Events Waiter and Bartender

Hardwick Hall Hotel, Sedgefield
04.2016 - 10.2016

Biology

Newcastle University

Biology, Physical Education, Geography

Durham Sixth Form Centre

AS Level - Chemistry

Durham Sixth Form Centre

GCSE - Chemistry, Geography, French, English Language, English Literature, Maths, Religious Studies, Biology and Physics

Ferryhill Business & Enterprise College
Jack Gash