jack evans

• Completed installations of integrated dishwashers, fridge freezers, cookers, ovens, hobs, and BBQs in various locations.
• Performed appliance installations in regions including North Wales, Merseyside, Gloucestershire, West Midlands, and East Midlands.
• Enhanced service offerings through gained knowledge in basic gas appliance installation techniques.
• Acquired CSCS certification for enhanced site work opportunities in diverse locations.
• Carried out installations to the highest standards and within company timeframes.
• Documented installation processes and outcomes, creating detailed reports for internal and client reference.
• Maintained up-to-date knowledge of industry trends and technological advancements, applying this knowledge to installations.
• Created and reviewed installation procedures and specifications for compliance with engineering principles, applicable standards and client requirements.
• Customised installations to accommodate unique architectural features or specific client requests, demonstrating flexibility and innovation.

Acquired extensive installation skills, including overhead and underground cable pulling.
Mastered telecom pole climbing for efficient task completion.
Executed fiber optic cable splicing to enhance connectivity.
Completed residential installations of fiber optic networks.

• Observed and listened actively to understand processes and practices in detail.
• Shadowed supervisor and senior staff to learn a wide range of simple and complex techniques.
• Employed strong attention to detail and problem-solving skills to complete assigned tasks on time and to quality specifications.
• Executed health and safety procedures during task performance to ensure workplace safety.
• Contributed to company safety standards by maintaining clean and tidy working area.
• Followed moving and handling procedures to minimise risk of injury.
• Selected and used appropriate safety equipment in construction.
• Completed tests, assessments and evaluations to check learning progress and skill levels, reviewing results to identify knowledge gaps.
• Used various methodologies, tools and best practices in work-related activities, following company standards to produce quality results.
• Received and acknowledged feedback and constructive criticism, integrating input to drive personal growth and development.
• Evaluated different methods and techniques to find safest and most efficient solution.

• Acquired fundamental customer communication skills to enhance service delivery.
• Consistently met KPIs to drive performance improvements.
• Developed customer interaction techniques that strengthened relationships and improved service quality.
• Kept shelves neat, clean and organised through visual merchandising.
• Handled customer enquiries, providing prompt responses to questions about products and services.
• Assisted customers in locating products and provided detailed information to enhance shopping experience.
• Collaborated with team members to achieve sales targets and contribute to store success.
• Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
• Delivered exceptional customer service by resolving issues promptly, fostering customer loyalty and encouraging repeat business.
• Maintained a tidy and safe shopping environment, following health and safety guidelines.
• Provided helpful, attentive sales support to generate positive customer feedback.
• Handled customer returns, refunds and exchanges at customer service desk.
• Processed sales transactions accurately, handling cash and card payments efficiently.
• Advised customers on product range, price, delivery, warranties and product use.
• Shared new products and promotions with customer to encourage sales.
• Collaborated with team members to achieve sales targets and improve store performance.
• Managed stock levels on the shop floor, promptly restocking items to maintain store presentation.
• Operated register to process payments via cheque, cash and cards.
• Arranged visual merchandising displays to attract customer attention and enhance overall sales experience.