Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

jack evans

telford,England

Summary

Detail-oriented Trainee Appliance Installer with expertise in customer relationship management and health and safety compliance. Proficient in installing integrated appliances and fibre optic networks while maintaining technical documentation. Strong collaborator with effective time management skills, consistently delivering quality results. Committed to advancing technical skills and contributing to innovative installation solutions.

Overview

3
3
years of professional experience
33
33
years of post-secondary education
1
1
Certification

Work History

trainee appliance installer

Kaboodle
telford, shropshire
11.2024 - Current
  • Completed installations of integrated dishwashers, fridge freezers, cookers, ovens, hobs, and BBQs in various locations.
  • Performed appliance installations in regions including North Wales, Merseyside, Gloucestershire, West Midlands, and East Midlands.
  • Enhanced service offerings through gained knowledge in basic gas appliance installation techniques.
  • Acquired CSCS certification for enhanced site work opportunities in diverse locations.
  • Carried out installations to the highest standards and within company timeframes.
  • Documented installation processes and outcomes, creating detailed reports for internal and client reference.
  • Maintained up-to-date knowledge of industry trends and technological advancements, applying this knowledge to installations.
  • Created and reviewed installation procedures and specifications for compliance with engineering principles, applicable standards and client requirements.
  • Customised installations to accommodate unique architectural features or specific client requests, demonstrating flexibility and innovation.

apprentice telecommunication engineer

Gig-ability
much wenlock, shropshire
05.2024 - 11.2024

Acquired extensive installation skills, including overhead and underground cable pulling.
Mastered telecom pole climbing for efficient task completion.
Executed fiber optic cable splicing to enhance connectivity.
Completed residential installations of fiber optic networks.

  • Observed and listened actively to understand processes and practices in detail.
  • Shadowed supervisor and senior staff to learn a wide range of simple and complex techniques.
  • Employed strong attention to detail and problem-solving skills to complete assigned tasks on time and to quality specifications.
  • Executed health and safety procedures during task performance to ensure workplace safety.
  • Contributed to company safety standards by maintaining clean and tidy working area.
  • Followed moving and handling procedures to minimise risk of injury.
  • Selected and used appropriate safety equipment in construction.
  • Completed tests, assessments and evaluations to check learning progress and skill levels, reviewing results to identify knowledge gaps.
  • Used various methodologies, tools and best practices in work-related activities, following company standards to produce quality results.
  • Received and acknowledged feedback and constructive criticism, integrating input to drive personal growth and development.
  • Evaluated different methods and techniques to find safest and most efficient solution.

Sales Assistant

pavers
telford, England
07.2023 - 02.2024
  • Acquired fundamental customer communication skills to enhance service delivery.
  • Consistently met KPIs to drive performance improvements.
  • Developed customer interaction techniques that strengthened relationships and improved service quality.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Handled customer enquiries, providing prompt responses to questions about products and services.
  • Assisted customers in locating products and provided detailed information to enhance shopping experience.
  • Collaborated with team members to achieve sales targets and contribute to store success.
  • Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
  • Delivered exceptional customer service by resolving issues promptly, fostering customer loyalty and encouraging repeat business.
  • Maintained a tidy and safe shopping environment, following health and safety guidelines.
  • Provided helpful, attentive sales support to generate positive customer feedback.
  • Handled customer returns, refunds and exchanges at customer service desk.
  • Processed sales transactions accurately, handling cash and card payments efficiently.
  • Advised customers on product range, price, delivery, warranties and product use.
  • Shared new products and promotions with customer to encourage sales.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Managed stock levels on the shop floor, promptly restocking items to maintain store presentation.
  • Operated register to process payments via cheque, cash and cards.
  • Arranged visual merchandising displays to attract customer attention and enhance overall sales experience.

Education

sports science

Liverpool John Moores University
Liverpool
09.2022 - 09.2023

A-Levels - sports coaching development

coaching connections
telford
09.2020 - 05.2022

GCSEs - btec sports - merit

Telford priory school
shropshire
09.2015 - 09.2020

GCSEs - mathematics 4

Telford priory school
shropshire
09.2015 - 09.2020

GCSEs - english 4

Telford priory school
shropshire
09.2015 - 09.2020

GCSEs - science 4,4

Telford priory school
shropshire
09.2015 - 09.2020

GCSEs - history 5

Telford priory school
shropshire
09.2015 - 09.2020

GCSEs - hospitality and catering

Telford priory school
shropshire
09.2015 - 09.2020

Skills

  • Customer relationship management
  • Health and safety compliance
  • Installation techniques
  • Fiber optic splicing
  • Equipment maintenance
  • Technical documentation
  • Team collaboration
  • Time management
  • Attention to detail
  • Client interaction
  • Service quality enhancement
  • Multitasking
  • Customer Service

Certification

  • CSCS card allowing me to work on site
  • drivers Licence experience in driving a 3 tone luton van with a tail lift

Interests

  • sports
  • gym
  • socialising
  • work
  • running
  • skiing
  • technology

Timeline

trainee appliance installer

Kaboodle
11.2024 - Current

apprentice telecommunication engineer

Gig-ability
05.2024 - 11.2024

Sales Assistant

pavers
07.2023 - 02.2024

sports science

Liverpool John Moores University
09.2022 - 09.2023

A-Levels - sports coaching development

coaching connections
09.2020 - 05.2022

GCSEs - btec sports - merit

Telford priory school
09.2015 - 09.2020

GCSEs - mathematics 4

Telford priory school
09.2015 - 09.2020

GCSEs - english 4

Telford priory school
09.2015 - 09.2020

GCSEs - science 4,4

Telford priory school
09.2015 - 09.2020

GCSEs - history 5

Telford priory school
09.2015 - 09.2020

GCSEs - hospitality and catering

Telford priory school
09.2015 - 09.2020
jack evans