Jack Derham
Selby,North Yorkshire
Summary
Dynamic and results-driven professional with a strong foundation in strategic planning and business-to-business sales. Demonstrates exceptional problem-solving abilities and communication skills, effectively building customer rapport and ensuring high customer retention. Adept at public speaking and maintaining calm under pressure, consistently achieving impressive sales conversion rates. Committed to leveraging expertise in customer relations to drive business growth and success.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Commercial sales executive
Stoneacre Motor Group
York, North Yorkshire
04.2018 - Current
- Handled customer sales enquiries promptly and professionally.
- Developed tailored sales pitches to meet individual client needs.
- Upheld brand values throughout sales process to differentiate from competitors.
- Built meaningful relationships with clients, fostering repeat business.
- Collaborated with service and administration teams to ensure high service levels.
- Provided detailed product information to potential clients for effective sales generation.
- Utilised company CRM system for efficient management of customer data.
- Achieved results aligned with KPI and sales targets.
Sales executive
Evans Halshaw
York, North Yorkshire
08.2017 - 04.2018
- Facilitated seamless customer transactions during car buying processes.
- Utilised persuasive selling techniques to enhance profit margins.
- Conducted comprehensive inspections of used cars for precise valuations.
- Enhanced showroom presentation through strategic vehicle arrangement.
- Proactively followed up with customers via calls and emails to boost sales opportunities.
- Consistently met sales targets, contributing to revenue growth.
- Maximised sales potential by prospecting customers with enthusiasm and excellent service.
- Cultivated strong relationships with customers to increase future sales likelihood.
Contracts And Commissioning Assistant
City Of York Council
York, North Yorkshire
01.2017 - 08.2017
- Answered phone calls promptly, providing excellent customer service.
- Made travel arrangements, ensuring optimal time management.
- Recorded meeting minutes accurately, aiding in accountability and record keeping.
- Support staff members with administrative tasks, reducing workload stress.
- Increased efficiency by handling correspondence and organising files.
- Managed executives' schedules for improved daily workflow.
Education
Bachelor of Business Administration - Sports Marketing
Southwest Minnesota State University
Marshall, MN, USA 08.2012 - 12.2016
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Strategic planning
- Sales conversion
- Customer rapport
- Business-To-Business sales
- Customer retention
Languages
English
Proficient (C2)
Certification
Focus on Leadership Programme issued by ILM
Affiliations
- Avid Cricketer
- Fitness & Gym
- Hiking
- F1
References
References available upon request.
Timeline
Commercial sales executive
Stoneacre Motor Group
04.2018 - Current
Sales executive
Evans Halshaw
08.2017 - 04.2018
Contracts And Commissioning Assistant
City Of York Council
01.2017 - 08.2017
Bachelor of Business Administration - Sports Marketing
Southwest Minnesota State University
08.2012 - 12.2016
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