Jack Davies
Milford Haven,Pembrokeshire
Summary
I strive to positively impact the companies I work for, whether that be through excellent customer service or compatibility with my colleagues. I offer a diverse skill set encompassing food safety, cleaning experience, and IT expertise. Proficient in computer hardware and software, with a strong educational background in database design, coding, and project management.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Crew Trainer
McDonald's
Milford Haven, Pembrokeshire
2023.09 - Current
- Fully flexed, being able to work in every section of the store.
- Promoted correct procedures to ensure food safety and adhering to cross contamination policies.
- Offering help to any newer crew members.
- Received positive feedback frequently from both customers and managers for work ethic and efficiency.
- Always greet customers with a smile and enthusiasm so ensure a positive experience.
- Ensure everything is stocked and change overs are completed quickly to help my colleagues in upcoming busy hours.
Operations assistant
Folly Farm
Begelly, Pembrokeshire
2023.02 - 2023.08
- Worked alongside a team so I made sure strong communication and teamwork was used effectively.
- Quickly resolved any questions for customers to enhance their experience.
- Served as main point of contact for customers, providing high levels of customer service to maximise sales potential.
- Had to be flexible in order to work in different departments such as cleaning.
Food runner
The Jolly Sailor
Burton, Pembrokeshire
2022.04 - 2023.06
- Assured that customers were receiving quality service by answering any questions and addressing any issues.
- Prepared tables for next guests to ensure quick turnover rate in busy periods.
- Always greeted and served guests with a friendly manner to ensure customer satisfaction.
- Adapted quickly to different roles I was designated such as cleaning, stocking and aiding kitchen staff when needed.
- Delivered food and drinks to tables both inside the store and outside.
- Made sure customers were satisfied with their experience by checking up on them occasionally.
Education
GCSEs - ICT, BTEC Sports, Graphic Design
Haverfordwest High VC School
Haverfordwest, Pembrokeshire 2017.09 - 2022.06
BTEC - Level 3 IT
Pembrokeshire College
Haverfordwest, Pembrokeshire 2022.09 - 2024.06
HNC - Level 4 IT
Pembrokeshire College
Haverfordwest, Pembrokeshire 2024.09 -
Skills
- Food Safety
- Cleaning Experience
- Computer Hardware
- Computer Software
- Cashiering
- IT
- Customer Service
- Database design
- Coding
- Project Management
Affiliations
- Guitar
- Art
- Fitness
- Fashion
Accomplishments
I have received a Bronze award in The Duke of Edinburgh. Completed numerous charity runs and volunteered for the Paul satori Foundation. Received employee of the month in McDonald's along with Be Valued of the month. Received a promotion from crew member to crew trainer in McDonald's.
Certification
2 year Level 3 IT course certificate in Pembrokeshire college. Achieved Bronze certificate in The Duke of Edinburgh.
Languages
English
Proficient (C2)
References
References available upon request.
Timeline
HNC - Level 4 IT
Pembrokeshire College
2024.09 -
Crew Trainer
McDonald's
2023.09 - Current
Operations assistant
Folly Farm
2023.02 - 2023.08
BTEC - Level 3 IT
Pembrokeshire College
2022.09 - 2024.06
Food runner
The Jolly Sailor
2022.04 - 2023.06
GCSEs - ICT, BTEC Sports, Graphic Design
Haverfordwest High VC School
2017.09 - 2022.06