Jack Davenport
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
12
12
years of professional experience
Work History
Residence Life Adviser
The University of Portsmouth
10.2018 - Current
- Handled on-call evenings and weekend emergencies throughout year to deliver crisis support and assist with student needs.
- Promoted culture of respect and understanding among students.
- Assisted in recruitment and selection of Resident Assistants
- Communicated with students regularly and elevated concerns to supervisory staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies and safety standards through building and room rounds.
- Responded to student inquiries and concerns, offering support and guidance.
- Provided crisis management and intervention during emergency situations.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
Princes Trust Team Leader
Highbury College
08.2015 - 10.2018
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Provided instructional support to students unable to attend regular classes.
- Led small group sessions to help students review and practice concepts.
- Assessed student needs to determine appropriate level of required support.
- Assisted in development of individualized learning plans for student success.
- Facilitated student engagement and collaboration to enhance classroom learning.
- Developed and maintained positive, productive relationships with students.
- Applied differentiated instruction strategies to meet individual student needs.
- Created, collected, and recorded data on student progress to determine next steps for student success.
Duty Manager
Co Op
08.2016 - 08.2017
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
President of Student Union
Highbury College
09.2011 - 08.2012
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Devised programs to promote diversity and inclusion among staff, faculty and students.
- Developed and implemented student success initiatives to recognize and encourage achievement.
- Implemented strategies to increase student recruiting, engagement and retention.
- Improved policies and procedures to maximize student safety and campus security.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Team Leader Training
Prince's Trust Team Leader Training
Manchester2015
Preparing To Teach in The Lifelong Learning Sector
Highbury College
Portsmouth2014
Skills
- Microsoft Office
- New Hire Paperwork Processing
- Case File Management
- Recruiting Processes
- Rule Enforcement
- Policy Changes
- Daily Living Skills Instruction
- Compassionate Care
- Emotional Support
- Suicide Intervention
- Managing Referrals
- Socialization Issues
- Emergency Support
- Complex Problem-Solving
- Time Management
- Student Assistance
- Crisis Situations
- Employee Support
- Attention to Detail
- Public Speaking
Timeline
Residence Life Adviser
The University of Portsmouth
10.2018 - Current
Duty Manager
Co Op
08.2016 - 08.2017
Princes Trust Team Leader
Highbury College
08.2015 - 10.2018
President of Student Union
Highbury College
09.2011 - 08.2012
Team Leader Training
Prince's Trust Team Leader Training
Preparing To Teach in The Lifelong Learning Sector
Highbury College
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