JACK CUNNINGHAM
Summary
Commercially focused professional with experience in sales, customer relationship management, operations, and business administration. Proven ability to analyse information, manage multiple priorities, maintain accurate records, and build strong stakeholder relationships. Strong systems experience, excellent communication skills, and a BSc in Management. Seeking opportunities within business analysis, operations, project support, or commercial functions.
Overview
5
5
years of professional experience
Work history
Sales Executive
Charles Hurst Usedirect
Belfast
2024.08 - Current
- Managed customer enquiries, maintained accurate records within CRM systems, tracked sales activity, and coordinated with multiple departments to ensure successful delivery.
- Managed high volumes of inbound and outbound customer enquiries.
- Consistently achieved sales targets, selling 10–15 vehicles per month.
- Developed long-term customer relationships, generating repeat business and referrals.
- Maintained accurate CRM records and sales activity tracking.
- Use CRM (Showroom) and coordinate with teams to ensure smooth delivery.
Retail Branch Manager
WeBuyAnyCar
Belfast
2023.08 - 2024.08
- Managed daily operations and customer appointments across multiple branches.
- Conducted vehicle valuations and negotiated purchases.
- Maintained accurate records and compliance documentation.
- Delivered high standard of customer service while working independently to meet operational targets.
Supervisor
Common Market
Belfast
2021.08 - 2023.07
- Supervised daily operations in fast-paced environment.
- Coordinated large events (700+ attendees).
- Trained staff and managed rotas.
Education
BSc - Management
Ulster University
BelfastA Levels - Finance
St Mary's CBGS
BelfastSkills
- Communication
- Organisation
- Time Management
- Customer Service
- Negotiation
- Adaptability
- CRM Systems
- Teamwork
- Strong client communication and relationship building
- Ability to manage high workloads and prioritise effectively
- Experience working in target-driven, fast-paced environments
- Confident using CRM systems and handling data accurately
Technical skills
- Microsoft office
- CRM Systems (Showroom)
- Data Entry & Record Management
- Reporting & Documentation
- Stakeholder management
- Process improvement
- Problem solving
Projects
University Business Project
- Analysed business performance data and presented recommendations to improve operational efficiency within The Common Market.
- Gathered and interpreted information from multiple sources.
- Produced reports and presentations for stakeholders.
Timeline
Sales Executive
Charles Hurst Usedirect
2024.08 - Current
Retail Branch Manager
WeBuyAnyCar
2023.08 - 2024.08
Supervisor
Common Market
2021.08 - 2023.07
BSc - Management
Ulster University
A Levels - Finance
St Mary's CBGS